HKBN - Senior Officer, eCommerce Platform and Operation

Mid Level
Hong Kong
Senior Officer, eCommerce Platform and Operation

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About Us

Hong Kong Broadband Network Limited is Hong Kong’s leading broadband and telecommunications service provider. We built and own one of the most extensive fibre optic networks in Hong Kong, which now covers over 2.3 million residential homes passed and 2,400 commercial buildings.

Who we're looking for

We are looking for a passionate Senior Officer, eCommerce Platform and Operation
 to join our team.

What you will be doing
  • Assist in carrying out training programs and training needs assessment to new on-board merchants
  • Assist in maintaining and updating all training materials in line with the latest system development
  • Assist in setting up and updating platform SOPs, cascade down the info to different teams
  • Identify individual and team skills gaps
  • Work closely with different teams to effective planning, quality assurance and execution of features across platforms.
  • Perform User Acceptance Testing, raise defects if any and follow up with IT team on resolution
  • Prepare monthly report and other analytical sales reports
  • Handle ad-hoc project if necessary
Who you are

  • Bachelor in any related disciplines
  • 3 - 5 years of working experience
  • Experience with Magento & e-commerce industry is a plus
  • Strong communication skills for navigating through business requirements, ability to involve others in discussions of alternatives, asking for their suggestions and steering them to a mutually acceptable position 
  • Be able to multitask, plan ahead of time, and manage time effectively
  • Logical thinking with excellent verbal and non-verbal communication skills
  • Professional in spoken and written English and Cantonese
  • Advanced in Microsoft Office

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Trans Asia Centre, 18 Kin Hong St, Kwai Chung, Hong Kong
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