HKBN - (Senior) IT Business Analyst

Mid Level
Hong Kong
(Senior) IT Business Analyst
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About Us

Hong Kong Broadband Network Limited is Hong Kong’s leading broadband and telecommunications service provider. We built and own one of the most extensive fibre optic networks in Hong Kong, which now covers over 2.3 million residential homes passed and 2,400 commercial buildings.

Who we're looking for

We are looking for a Business Analyst to join our exciting and innovative team!

What you will be doing
  • Analyse business requirements and design system workflow
  • Document business requirement specification, user acceptance test cases and user manuals to support the system development life cycle
  • Perform system quality assurance tests
  • Prepare training materials and conduct user training
  • Support user acceptance test, parallel runs and go-live
  • Well manage user expectation to ensure deliveries with quality with proper assurance
  • Research, resolve and communicate system issues in a timely and accurate manner
  • Prepare project status reports to management
Who you are
  • University graduate in computer science, information technology or related disciplines
  • 3 years or above business analysis hands on relevant experience
  • eCommerce experience is preferred
  • Strong communication and interpersonal skills
  • Experience writing detailed specifications and wireframes
  • Hardworking and able to work independently under minimum supervision
  • Good interpersonal skills, presentation skills and able to work independently
  • Outgoing personality, detail oriented with good time management and problem solving skills
  • Knowledge of IT System, IT Operation, Change Management, Incident Management web and mobile applications are advantages
What we offer
  • We offer excellent career development opportunities in our exciting working environment, and we ensure our talents will be rewarded with a satisfactory remuneration package.

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Trans Asia Centre, 18 Kin Hong St, Kwai Chung, Hong Kong
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