Canopy
HKBN (HK)

HKBN - Senior Digital Analyst

Mid Level
Hong Kong
Senior Digital Analyst
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About Us

Hong Kong Broadband Network Limited is Hong Kong’s leading broadband and telecommunications service provider. We built and own one of the most extensive fibre optic networks in Hong Kong, which now covers over 2.3 million residential homes passed and 2,400 commercial buildings.

Who we're looking for

We are looking for a talented Senior Digital Analyst to join our team.

What you will be doing
  • Engage with cross-functional teams to define business requirements.
  • Liaise with business users, vendor and internal IT team to ensure smooth delivery of the Project
  • Document business functional specification, user manuals and SOP to support the system development life cycle
  • Plan and perform system quality assurance tests with QA team
  • Prepare training materials and conduct user training
  • Support user acceptance test, parallel runs and go-live
  • Well manage user expectation to ensure deliveries with quality with proper assurance
  • Identify, resolve and communicate system issues for daily support
  • Produce regular KPI reports to support business decision making
Who you are
  • University graduate in Information Technology, eCommerce, or relevant discipline.
  • At least 3-5 years of solid experience in business analysis and project management, preferably in retail or eCommerce industry
  • With sound knowledge in website, mobile applications, and system integrations.
  • Strong communication skills and presentation skills
  • Good analytical mind and problem-solving skills
  • Knowledge of Magento or SAP Hybris is a plus
  • Candidate with less experience will be considered
What we offer

Apart from competitive salary package and benefits, in HKBN, you will work flexibly under our Talent-first culture and we uphold LIFE-Work Priority. Examples of our flexible initiatives:

  • Five-day work week and shorten working hours (8 hours including 1 hour 15 mins meal break)
  • Half Day Off Friday once a month (compensation leave for Talents who work on shift)
  • Half Day Off on Festival Eve (compensation leave for Talents who work on shift)
  • Unique leaves arrangement: Family-care leave, Anniversary leave, Bonus leave, Volunteer leave, Sabbatical leave, etc.
  • Comprehensive medical and life insurance coverage
  • Upgraded maternity leave and paternity leave
  • Discounted Talent plan offers including broadband and mobile plans and other promoted products
  • Education subsidies and Examination leave
  • Year-end discretionary bonus

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Trans Asia Centre, 18 Kin Hong St, Kwai Chung, Hong Kong
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