HKBN - Network Support Executive

Entry Level
Hong Kong
Network Support Executive
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About Us

Hong Kong Broadband Network Limited is Hong Kong’s leading broadband and telecommunications service provider. We built and own one of the most extensive fibre optic networks in Hong Kong, which now covers over 2.3 million residential homes passed and 2,400 commercial buildings.

Who we're looking for

We are looking for a Network Support Executive to join our amazing team!

What you will be doing in this role:

The Opportunity

  • Focus on providing a high service level for all customers in Hong Kong


  • Responsible for initial fault isolation and maintenance at sites in daily operation.
  • Ensure problems are satisfactorily resolved in a timely manner.
  • Responsible for performing routine inspection and fault prevention.
  • Work closely with cross-functional teams to trouble shooting, equipment installation and upgrading.
  • Assist in administrative tasks such as information / record update.
  • Any ad-hoc duties or projects as assigned.
About you:
  • Diploma or above in Computer Science, Information Technology or related disciplines; F.5/ DSE qualification with relevant experience will also be considered
  • Familiar with IP network and fiber network is preferable
  • Holder of CCNA is an advantage
  • Knowledge of TCP/IP, LAN, WAN, switches & router configuration
  • Well organized, enthusiastic and with a good sense of responsibility
  • Good command of spoken and written English and Chinese
  • Shift duty and outdoor work are required with allowance provided
What we offer:
  • Subsidized learning opportunities
  • LIFE-Work Priority Culture
  • Fairly rewarded remuneration

We offer excellent career development opportunities in our exciting working environment, and we ensure our talents will be rewarded with a satisfactory remuneration package.

Who are we:

We commit ourselves to be a caring employer and provide equal opportunities, sustaining a pleasant working environment with zero discrimination on the ground of sex, marital status, disability, pregnancy, family status and race. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available on written request

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Trans Asia Centre, 18 Kin Hong St, Kwai Chung, Hong Kong
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