HKBN (HK) - Senior Business Analyst / Business Analyst

Mid Level
Hong Kong
Senior Business Analyst / Business Analyst
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About Us

Hong Kong Broadband Network Limited is Hong Kong’s leading broadband and telecommunications service provider. We built and own one of the most extensive fibre optic networks in Hong Kong, which now covers over 2.3 million residential homes passed and 2,400 commercial buildings.

Who we're looking for

To be part of our mission, we are looking for a Senior Business Analyst / Business Analyst to…
Responsible for the overall goals and work indicators of the project team, control the entire process from project establishment, implementation to acceptance, and report the latest work to the management regularly

What you will be doing
  • Partner with Product Manager to delivery best-in-class digital product and digital journey
  • Translate business workflow, User Interface and User Experience into detailed product backlog, consisting of a set of Epics, User Stories and Tasks, user interface mock-ups, process and data flow diagrams
  • Oversee detail functional specifications for each step in the journey, for example validations of fields, user scenarios
  • Manage internal resources and third parties/vendors for the flawless execution of projects
  • Develop project scopes and objectives. Ensure all projects are delivered on-time, within scope
  • Responsible for functional and solution documentation, create and review test scenarios, support business and function teams for User Acceptance Testing to facilitate the product delivery
  • Conduct insightful, ad hoc analyses / problem shooting on operational issues
Who you are
  • Bachelor's degree in business, Information Technology, Marketing or relevant disciplines
  • A 3-5 years of working experience in Business Analysis, Customer Journey Design, Product Analysis, Requirement Analysis and Gathering, Technical design. Advantage if have previous experience in the e-commerce industry
  • Strong analytical capabilities and learning ability, can quickly adapt to deal with new disciplines and projects and dig deeper into relevant business and IT knowledge
  • Strong communication skills for navigating through business requirements, ability to involve others in discussions of alternatives, asking for their suggestions and steering them to a mutually acceptable position
  • Able to work proactively and under pressure against multiple deadlines
  • BA experience in implementing and launching digital products & applications
  • Knowledge of software development methodologies including both Waterfall and Agile Scrum
  • Hands-on experience with JIRA, Magento and SQL is a plus
  • Have technical sense and be able to work closely with technical/development team
  • Candidate with less experience will be considered as Business Analyst
What we offer

We offer excellent career development opportunities in our exciting working environment, and we ensure our talents will be rewarded with a satisfactory remuneration package. Come and join us by sending your comprehensive resume with current and expected salary to and quoting Reference Code on the subject line.

We commit ourselves to be a caring employer and provide equal opportunities, sustaining a pleasant working environment with zero discrimination on the ground of sex, marital status, disability, pregnancy, family status and race. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available on written request.

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Trans Asia Centre, 18 Kin Hong St, Kwai Chung, Hong Kong
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