Canopy
HKBN (HK)

HKBN - Engineer / Assistant Engineer

Entry Level
Hong Kong
Engineer / Assistant Engineer
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About Us

Hong Kong Broadband Network Limited is Hong Kong’s leading broadband and telecommunications service provider. We built and own one of the most extensive fibre optic networks in Hong Kong, which now covers over 2.3 million residential homes passed and 2,400 commercial buildings.

Who we're looking for

We are looking for an Engineer / Assistant Engineer to join our amazing team!

What you will be doing
  • Provide maintenance support on ICT solutions for top tier accounts
  • Coordinate different teams to perform troubleshooting and monitoring for fast, effective service restoration
  • Identify issues and provide recommendations to manage
  • Handle customers' enquiries in a professional manner and maintain service ticketing and case log
Who you are
  • Holder of Certificate in IT, Telecommunications & Networking or Computer Science preferable
  • 3 years or above experience in telecommunication and SI industry, preferably with helpdesk / Network Operation Centre (NOC) experience
  • Strong analytical skills with hands-on experience in diagnosing and troubleshooting ICT solutions
  • Knowledge in router, firewall, server and switch preferable
  • Strong sense of responsibility
  • Good communication skills, strong teamwork and able to work under pressure
  • 5-day work week with overnight shift duty and work on weekends & public holidays
  • Candidate with lesser experience / qualification will be considered as Assistant Engineer
What we offer
  • We offer excellent career development opportunities in our exciting working environment, and we ensure our talents will be rewarded with a satisfactory remuneration package.


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Trans Asia Centre, 18 Kin Hong St, Kwai Chung, Hong Kong
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