HKBN - Digital Business Analyst

Mid Level
Hong Kong
Digital Business Analyst
Back to Jobs

About Us

Hong Kong Broadband Network Limited is Hong Kong’s leading broadband and telecommunications service provider. We built and own one of the most extensive fibre optic networks in Hong Kong, which now covers over 2.3 million residential homes passed and 2,400 commercial buildings.

Who we're looking for

We are looking for a talented Digital Business Analyst to join our team.

What you will be doing
  • Engage with cross-functional teams to define business requirements.
  • Liaise with business users, vendor and internal IT team to ensure smooth delivery of the Project
  • Document business functional specification, user manuals and SOP to support the system development life cycle
  • Plan and perform system quality assurance tests with QA team
  • Prepare training materials and conduct user training
  • Support user acceptance test, parallel runs and go-live
  • Well manage user expectation to ensure deliveries with quality with proper assurance
  • Identify, resolve and communicate system issues for daily support
  • Produce regular KPI reports to support business decision making
Who you are
  • University graduate in Information Technology, eCommerce, or relevant discipline.
  • At least 2-3 years of solid experience in business analysis and project management, preferably in retail or eCommerce industry
  • With sound knowledge in website, mobile applications, and system integrations.
  • Strong communication skills and presentation skills
  • Good analytical mind and problem-solving skills
  • Knowledge of Inventory Management, Order Management and Warehouse Management are a plus
  • Knowledge of Microsoft D365 is a plus
What we offer

Apart from competitive salary package and benefits, in HKBN, you will work flexibly under our Talent-first culture and we uphold LIFE-Work Priority. Examples of our flexible initiatives:

  • Five-day work week and shorten working hours (8 hours including 1 hour 15 mins meal break)
  • Half Day Off Friday once a month (compensation leave for Talents who work on shift)
  • Half Day Off on Festival Eve (compensation leave for Talents who work on shift)
  • Unique leaves arrangement: Family-care leave, Anniversary leave, Bonus leave, Volunteer leave, Sabbatical leave, etc.
  • Comprehensive medical and life insurance coverage
  • Upgraded maternity leave and paternity leave
  • Discounted Talent plan offers including broadband and mobile plans and other promoted products
  • Education subsidies and Examination leave
  • Year-end discretionary bonus

Sign in to Happyer

Help us Complete Your Profile

What's your full name?

What's your current position?

Please fill in all name and position fields.

What is your current status

What is your career goal?

You can choose more than one goal

Learn new skills
Make a major career switch
Land a (new) job
Not totally sure...

Receive job alert emails

Please select your status and at least one career goal.

Where would you like to work?

You can choose more than one location

I want to work in

What are you looking for next?

It’s okay if you’re not sure. We got you covered no matter what.

Please select at least one location, pick your experience level, and your career path in order to continue.
Success! Your application is on it's way

We've sent a notification to the hiring manager with your profile details and resume.

Back to Job

Choose your "Quick Apply" resume

Be sure to complete your profile for best results. This is the final step of your application.

PDF, Doc, or Docx. 10MB maximum.
Confirm Application

"Quick Apply" or use a custom resume?

Quick ApplyCustom Resume
Trans Asia Centre, 18 Kin Hong St, Kwai Chung, Hong Kong
Interested in working at

Related Positions