Canopy

HKBN - Assistant Manager/Manager - Pre-sales Solution Consultant

Mid Level
Hong Kong
Assistant Manager/Manager - Pre-sales Solution Consultant
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About Us

Hong Kong Broadband Network Limited is Hong Kong’s leading broadband and telecommunications service provider. We built and own one of the most extensive fibre optic networks in Hong Kong, which now covers over 2.3 million residential homes passed and 2,400 commercial buildings.

Who we're looking for

We are looking for an Assistant Manager for Pre-Sales Solution Consulting to join our amazing team!

What you will be doing in this role:
  • First point of contact for customers during the sales cycle around the solution design for a set of carrier customers.
  • Ability to combine abilities to meet with customers with suggesting appropriate business solutions.
  • Provide architectural governance on standard and non-standard pre-sales technical design and solution support to International Business / Carrier Business to achieve annual acquisition revenue as well as assisting in the retention and growth within the base.
  • Leading proof-of-concept, translate/prepare/evaluate/present technical solutions to all levels
  • Assist materially in the preparation of responses to RFPs.
  • Work closely with internal Sales, Product, Engineering, Business Planning, IT & other areas of the business, including external partners / vendors.
  • Engage with the service fulfilment team to ensure there is consistency in high quality designs and feasible for on time delivery of solution.
  • Work in a tight knit team that will grow in line with customer acquisition through knowledge sharing / training.
  • Be flexible balancing pre-sales, technical support and service fulfilment responsibility occasionally at any given time.
  • Conference & trade show presentation and support
  • Ability to travel to customer site / attend industry conference / attend technologies forums in either overseas or Mainland China
  • Be aware of and comply with all corporate policies
About you:
  • Proven 3-5 years in similar technical support role or role with associated customer-facing skills within a telecommunication technical support environment
  • Technical understanding of optical networking, LAN/WAN technologies, GPON, data centre co-location, CDN, IEPL/MPLS VPN & DIA services
  • Cisco certification, knowledge of Cloud based services, VMware appliance, wholesale VOIP, UC service will be an advantage
  • Strong commercial awareness to complement excellent technical and solution comprehension.
  • Strong sense of responsibility, professional, multi-tasking, systematic problem solver
  • Team oriented, willingness, responsible, friendly and driven attitude to develop and increase revenues through sales and pre-sales consultancy engagements.
  • Quick learner and adapt to a fast pace environment
  • Excellent interpersonal, written and verbal communication skills in English, Putonghua and Cantonese
What we offer:
  • Subsidized learning opportunities
  • LIFE-Work Priority Culture
  • Fairly rewarded remuneration

We offer excellent career development opportunities in our exciting working environment, and we ensure our talents will be rewarded with a satisfactory remuneration package.

Who are we:

We commit ourselves to be a caring employer and provide equal opportunities, sustaining a pleasant working environment with zero discrimination on the ground of sex, marital status, disability, pregnancy, family status and race. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available on written request

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Trans Asia Centre, 18 Kin Hong St, Kwai Chung, Hong Kong
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