HelloToby (HK)

Hellotoby (HK)- Account Executive (Account Servicing)

Entry Level
Hong Kong
Account Executive (Account Servicing)
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About Us

Established in 2016, Toby is the leading services marketplace that connects people who need services with qualified service providers across 800 service categories. Our mission is to make people’s lives better by helping them discover and confidently hire pretty much any services. Since inception, Toby has facilitated 450K+ requests for service with 80K+ freelancers and small businesses signing up to grow their business. Headquartered in Hong Kong, Toby has since expanded rapidly into Taipei and Singapore.

Who we're looking for

HelloToby (HK) is looking for a Account Executive (Account Servicing) to join the team!

What you will be doing
  • Engaging them to ensure they know how to extract value from us
  • Ensuring them are on correct Pricing Plans and know the full suite benefits of our features
  • Reduce churn across the base by increasing adoption of our Merchant APP
  • Responding in a timely manner to partners, establishing the reason for their disengagement, and offering effective solutions to re-engage them.
Who you are
  • Minimum 1 year of experience in account management or business development
  • Entrepreneurial mindset - ready to grow your own book of business and tackle any obstacles that come your way
  • Patient and determined you’ll be able to adapt your style to match the needs of each partner
  • Excellent interpersonal skills and ability to build rapport with partners
  • Target driven, with a proven track record of exceeding targets
What we offer
  • 15 days annual leave
  • Birthday leave
  • Medical insurance (inclusive of dental care)
  • Free snacks and drinks
  • Excellent Career path - we valued ability and potential more than experiences
  • Funny working environment with start up culture

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