Harmonic provides the supply chain infrastructure — from production through delivery — that enables media companies to engage and prosper in today’s demanding and ever-changing video economy. We are changing the way media companies and service providers deliver stunning video with smarter, faster, simpler solutions. Our global team is committed to providing next-gen video delivery and cable access solutions to customers around the world.
The Technical Support Engineer is responsible for supporting Harmonic VOS platform. VOS is
Harmonic's next generation video delivery infrastructure operating in the clouds (AWS, GCP,
Azure.etc) and on-premise environments.
In this role, you will work with a team of geographically diverse engineers to strive for high
degrees of availability, performance, and capacity of VOS systems once deployed in the field.
The team has the responsibility to monitor, investigate and improve customer systems in the field
to keep them running and healthy.
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