Harmonic Technologies (HK) Ltd

Harmonic Technologies (HK) Ltd - Sr. Site Reliability Engineer / Site Reliability Engineer

Mid Level
Hong Kong
Sr. Site Reliability Engineer / Site Reliability Engineer
Back to Jobs

About Us

Harmonic, the worldwide leader in software-based cable access and video delivery solutions, enables media companies and service providers to deliver ultra-high-quality streaming and broadcast services to consumers globally. We revolutionized cable access networking via the industry’s first virtualized cable access solution, enabling cable operators to more flexibly and efficiently deploy gigabit internet service to consumers’ homes and mobile devices. Whether simplifying streaming via innovative SaaS platforms and software-based appliances or powering the delivery of gigabit internet services, we are changing the way media companies and service providers monetize live and on-demand content on every screen. More information is available at

Who we're looking for

We are looking for Sr. Site Reliability Engineer / Site Reliability Engineer and participate in projects on building innovative product to support Harmonic VOS platform, which is Harmonic’s next generation video delivery infrastructure operating in the clouds (AWS, GCP, Azure, etc.) and on-premise environment.

What you will be doing
  • Leading the rolling out of the new SaaS Products and Features with reliabilities and operation readiness.
  • Manage the SaaS Products on different Cloud Platforms with system upgrades or maintenances
  • Carry out different preventive checking and testing the SW releases before rolling out to the customers.
  • Support the customers on our Video Streaming Products
  • Handle customer communications related to production issues, analyze and resolve performance, scalability and reliability issues
  • Troubleshooting to identify root cause of issue(s) and restoration action required across the application stack
  • Work on-call rotation for escalation purpose (when required)
Who you are
  • Bachelor degree or above in Computer Science, Computer Engineering, Electronic Engineering, Mathematics, Physics or related disciplines
  • Experience in:
  • protocols HTTP, HTTPS, REST
  • configuration management. i.e. Ansible... etc.
  • mobile video systems (encoding & distribution of video in OTT systems)
  • relevant network knowledge: TCP/IP, UDP, ICMP, IP packets, networking routing and load balancing
  • customer support/solution engineering
  • Linux environment from installing, configuring OS environment to deployment
  • Project and Program managements
  • Solid experience on
  • Knowledge in programming languages such as JavaScript, Python
  • Familiar with AWS, Azure, Google Cloud Platform, Kubernetes and Docker
What we offer
  • learn & gain real-world experience in:
  • Cloud platforms: AWS, Azure, GCP
  • Software Orchestration technologies: K8S, Mesos, Marathon etc.
  • Media processing technologies: HEVC, H.264, MPEG2, AVC etc.
  • Scalable, highly available mission-critical distributed systems
  • Automated monitoring and recovery development for highly scalable systems

Sign in to Happyer

Help us Complete Your Profile

What's your full name?

What's your current position?

Please fill in all name and position fields.

What is your current status

What is your career goal?

You can choose more than one goal

Learn new skills
Make a major career switch
Land a (new) job
Not totally sure...

Receive job alert emails

Please select your status and at least one career goal.

Where would you like to work?

You can choose more than one location

I want to work in

What are you looking for next?

It’s okay if you’re not sure. We got you covered no matter what.

Please select at least one location, pick your experience level, and your career path in order to continue.
Success! Your application is on it's way

We've sent a notification to the hiring manager with your profile details and resume.

Back to Job

Choose your "Quick Apply" resume

Be sure to complete your profile for best results. This is the final step of your application.

PDF, Doc, or Docx. 10MB maximum.
Confirm Application

"Quick Apply" or use a custom resume?

Quick ApplyCustom Resume
8 Argyle Street
Interested in working at
Harmonic Technologies (HK) Ltd

Related Positions

GoodNotes (HK)

GoodNotes - Customer Support Engineer

Customer Support Engineer
Hong Kong

HKBN (HK) - Data Scientist / Machine Learning Engineer

Data Scientist / Machine Learning Engineer
Hong Kong
Network Guard (HK)

Network Guard - Software Development Lead – Backend Engineering – Platform and Tools

Software Development Lead – Backend Engineering – Platform and Tools
Hong Kong