Canopy

Happyer - Client Success Intern (1st Year Uni Students, Part-time)

Entry Level
Hong Kong
Client Success Intern
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About Us

Happyer is the career platform for the modern job seeker who is not just looking for a job but is looking for the right fit, where they can be happier.

The best way to really know a company or a job is to go and visit their office, spend time with the team and sit in the job for a day. We help to get you this access, to get an authentic view into jobs and companies.

Our mission is to bring transparency to your job search by capturing the culture, people and offices of all companies through video, podcasts, articles and blogs shared on our platform for you to discover.

Who we're looking for

Happyer is a leading HRTech startup that is transforming the way companies build engaging and happier workplaces. We are looking for a talented Customer Success intern to join our team.

What are we building and what drives us?

We are an early stage HRTech startup that is on a mission to transform the way that people navigate their career.

We are driven to create a job platform with the best user experience in the world.This is no mean feat, so to achieve this, we look for like-minded individuals that share our values and desire to be the best.

If you want to build a best-in-class product and platform, are self-motivated and passionate, then then we would love to hear from you.

What you will be doing:

Being a small team, you will be working directly with the founder and team from day one. Be ready to wear a number of hats, to be involved in all aspects of the business. Below are some of the areas you will be involved in, but not limited to:

Client Success & Operations- ~80%

  • Respond to client queries to update company profiles and job postings
  • Work with our backend system to create company profiles and job postings
  • Liaise with content team to prepare content such as videos, podcasts, blogs for clients
  • Manipulating videos, photos to fit the format

Adhoc   - ~20%

As a startup, we’re small and wear many hats. You’ll occasionally be asked to jump into unique projects to help out.

  • Deep dive into all operations of the business and identify gaps and suggests ways to define new process improvement opportunities.
  • Implementation of approved operational improvements.
  • Assist in projects that help drive the business forward.
  • Supporting the team with adhoc projects such as video shoots, logistics and content collection (don’t worry, we won’t ask you to get us coffee or anything like that).

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7th floor, Cheung Hing Industrial Building, 12P Smithfield, Kennedy Town
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