Canopy
Guidepoint (HK)

Guidepoint (HK) - Associate, Client Service

Entry Level
Hong Kong
Associate, Client Service
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About Us

Guidepoint, a leading expert network firm, connects clients with vetted subject matter experts—Advisors—from their global professional network. Guidepoint clientsleverage the insights and perspectivesshared by Advisorsto stay informed and make better business decisions. Its slate of services, including phone consultations, surveys, events and proprietary data insights products, help professionals gain comprehensive understanding of a topic before making strategic or invest ment decisions. Guidepoint’s multinational client list includes 9 of the top 10 consulting firms and some of the largest hedge funds, private equity firms and Fortune-ranked public companies. For more information, visit www.guidepoint.com.


Who we're looking for

The Client Service team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world. We work to understand each client’s unique business questions and help them gain critical insights to stay informed and make better business decisions. As an Associate on the Client Service team you will focus on making the right connections between our clients and Advisors across numerous industries. Your role will focus on researching industries relevant to client project requests and recruiting elite subject matter experts into our network to ensure the right connection is made. After you master these core skills of recruiting and connecting Advisors with clients, you will gain additional exposure to more complex project and client relationship management as you grow your career here and move into Research Manager and Project Manager roles.

Come work with us to deliver the best service in the industry and help our clients make some of the most important business decisions in today’s economy.

What you will be doing
  • Review and analyze client research requests and use a range of resources to identify the most relevant subject matter experts across geographies, industries, and topics for each project
  • Utilize the phone, LinkedIn, and other outreach platforms to source new Advisors to join the Guidepoint network by effectively communicating why their expertise is a good match for the specific project you’re working on
  • Screen experts for their suitability for specific client projects and create professional profiles for client consideration
  • Operate with a teamwork mentality that leads to building and maintaining strong relationships with other Guidepoint employees, offices, and Advisors
  • Perform industry research to identify topical trends in across different sectors to deliver best-in-class client service
Who you are
  • Bachelor’s Degree with a strong academic record required
  • Fluency in English and Mandarin is essential; ability to speak another Asian language such as Japanese or Korean would be highly advantageous
  • Outgoing personality with the ability to speak with people at all professional levels
  • Intellectual curiosity and desire to learn and be up to date on current affairs and trends
  • Mature, proactive self-starter
  • Proficient in the use of the internet for research and alternative forms of sourcing
  • Ability to work in a fast-paced environment with tight deadlines
  • Demonstrated ability to work in a team atmosphere but also independently
  • Excellent written and verbal communication skills
What we offer
  • Competitive compensation
  • Free snacks and beverages
  • Casual work environment
  • Centrally located office

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