Canopy
Gogovan (SG)

Gogovan (SG) - Customer Service Executive

Entry Level
Singapore
Customer Service Executive
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About Us

GOGOX is the first on-demand logistics and transportation platform in Asia. As a pioneer among tech and logistics startups, we transform the logistics industry, by making use of the trending sharing economy concept and embracing the beauty of simplicity and efficiency.

Over the years, GOGOX has expanded its business from Hong Kong to Singapore, South Korea, Mainland China, Taiwan and India and will continue to expand globally. If you share our vision and enjoy working in a creative, innovative and fun environment, apply to join our team and start your GOGOVanture today.

Who we're looking for

We are looking for a Customer Service Executive to join our GOGOX team in Singapore!

What you will be doing
  • Handle all inbound calls and emails
  • Manage all complaints/enquiries
  • Ensure timely follow up and closure of complaints
  • Provide all other general administrative support where and when required.
Who you are
  • Minimum 1 year experience in customer service experience vice or equivalent experience; call center experience will be a plus
  • Must be proficient in the use of Microsoft Office
  • Must be able to work independently in a stressful and fast-paced environment
  • Expertise in troubleshooting and problem resolution
  • Customer service orientated
  • Good communication skills, telephone, interpersonal and customer service skills
  • Must be able to work on alternate weekends and public holidays.
Additional details
  • Immediately Available is preferred
  • You will be part of our GOGO Energy team, a service under GOGOX

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8 New Industrial Rd, Singapore
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