Canopy
Gogovan (HK)

Gogovan (HK) - Senior Customer Service Representative

Mid Level
Hong Kong
Senior Customer Service Representative
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About Us

Over the years, GOGOVAN has expanded its business from Hong Kong to Singapore, South Korea, Mainland China, India, and Taipei City and will continue to expand globally. In August 2017, GOGOVAN merged with 58 Suyun, the leader in Mainland China’s intra-city logistics market, and increased GOGOVAN’s presence to over 300 cities, with more than 8 million registered drivers under its network.

Who we're looking for

We are looking for a Senior Customer Service Representative to join our Hong Kong GOGOX team!


What you will be doing
  • Provide logistics arrangement services via phone
  • Solve customers’ concerns and complaints with a positive attitude
  • Reply to customers’ comment via email and other online platforms
  • Perform professional customer service and create a good experience for our customers
  • Facilitate Assistant Team Leaders and Team Leaders
Who you are
  • At least 2-year experience in customer service
  • Excellent work ethics, communication, and problem-solving skills
  • Eager to learn, with strong attention to detail
  • A team player with a positive attitude and solid interpersonal skills
  • Good command of written and spoken Chinese (Cantonese and Mandarin) and English


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19/f Fun Tower, 35 Hung To Road,
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