Canopy

Gogochart - Digital Marketing and Community Executive

Entry Level
Hong Kong
Digital Marketing and Community Executive
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About Us

GoGoChart is an award-winning mobile advertising technology company which specialise in growth strategy, user acquisition & ASO (App Store Optimisation) for mobile apps globally. As a performance-driven technology company, GoGoChart empowers partners and their apps to be elevated with maximum exposure in the App Stores. Since 2015, GoGoChart has helped over 2000 mobile apps and fortune 500 companies!

Who we're looking for

The Culture at GoGoChart is family-oriented, we care for each other and we support each other. As a startup, we will go through many ups and downs, but we stay together! Everyone here puts in 110%, the work ethics are professional, fun, aim to achieve the best for our clients/partners. We regularly gather over dinner/drinks, we work very hard but we celebrate HARDER!

What you will be doing in this role:
  • Manage social media marketing campaigns and day-to-day activities;
  • Content scheduling and posting across channels – including posting content from approved content calendars and posting ad hoc content, as requested by the client;
  • Proposal research and support – including desktop research, social listening insights and reports, sourcing for best practice case studies, brainstorming;
  • Community management of social media channels – including proactive and reactive engagement with fans, responding to customer service enquiries;
  • Monitor effective benchmarks (Best Practices) for measuring the impact of social media campaigns. Analyze, review, and report on the effectiveness of campaigns in an effort to maximize results;
  • Collecting feedback about our customers and providing support/guidance via email, chat, phone or FAQ articles;
  • Create, curate, and manage all published content (images, video written and audio/articles).
About you:
  • Passionate about startups, with an entrepreneurial mindset and a keenness to learn by themselves, work hard and challenge the team with new ideas;
  • Open-minded and interested in mobile apps digital marketing industry;
  • Excellent English (or Chinese) language writing and editing skills;
  • Enjoy interacting with people and being exposed to multi-cultural / international work environment;
  • Design skills and proficiency in Photoshop/Illustrator is a plus;
  • Excellent communication skills via telephone, social platforms, e-mail, etc – the ability to empathise and respond appropriately to customer enquiries on social media is essential;
  • Excellent organisation skills, including time management.

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Wing Kut Industrial Building, 608 Castle Peak Road
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