foodpanda (HK)

foodpanda - Senior Operations & Development Manager - Cloud Kitchen

Mid Level
Hong Kong
Senior Operations & Development Manager - Cloud Kitchen
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About Us

foodpanda is a global delivery platform operating in over 70 cities worldwide. We seek to introduce technology and convenience that benefit customers and restaurants alike, with Hong Kong as a primary market for new innovations.

Who we're looking for

We are looking for a highly-driven and motivated Senior Operations & Development Manager - Cloud Kitchen to join our fun, professional and dedicated Kitchens & Concepts Department based here in Hong Kong. Kitchens & Concepts is a vertical established in 2020 that has now reached its hyper-growth phase.  At the core, this vertical develops its own virtual food brands (made available only on delivery) with the help of R&D chefs, that are then franchised to existing restaurants’ kitchens.

What you will be doing
  • Work closely with Logistics, BI, Vendor Management, Finance and MDs to create compelling business cases for each Shared Kitchen project within the country
  • Oversee site selection, Design & Construction vendors, and manage each project from initial interest/site selection through vendor/operational partner on-boarding and project opening/stabilization
  • Work with the operations, vendor and BI teams to select and liaise with vendors/operational partners for each unit with a focus on overall market strategy, cuisine gaps and growth opportunities
  • Support day to day unit performance across the country, and ensure vendors/operational partners are engaged and successful
  • Support shared kitchen vendors/operational partners ensuring needs are addressed and engage the vendor account manager as required
  • Assist Creative Design and Regional team in menu development and local integration
  • Oversee and support the vertical growth through pilot test inception/creation and market integration in conjunction with the operational partners and APAC Regional Team
  • Participate in regional calls/summits, and drive collaboration and best practice across the region
  • Reports into the country Operations Director
Who you are
  • Bachelor’s Degree in business administration, management or equivalent experience
  • Min. 5 years of relevant experience in preferably in F&B start-up with strong PnL mindset
  • Strong understanding in F&B regulatory
  • Exceptional communication and organizational skills
  • Self-learner and can do attitude mentality
  • Ability to work in a fast-paced and dynamic environment          
  • Prior experience in setting up food courts is a plus

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Guang Dong Investment Tower, 148 Connaught Rd Central, Sheung Wan
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foodpanda (HK)

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