foodpanda (HK)

foodpanda - Senior Key Account Executive - pandamall

Mid Level
Hong Kong
Senior Key Account Executive - pandamall
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About Us

foodpanda is a global delivery platform operating in over 70 cities worldwide. We seek to introduce technology and convenience that benefit customers and restaurants alike, with Hong Kong as a primary market for new innovations.

Who we're looking for

We are looking for a highy-driven and motivated SeniorKey Account Executive to join our fun, professional and dedicated pandamall Department based here in Hong Kong. Our pandamall Department oversees the end-to-end grocery and retail partners’ operations and businesses, from partners identification & signing to onboarding & account management. If you are a big fan of online shopping, join us now to make a direct impact and contribute to large-scale success!

What you will be doing
  • Represent foodpanda as an ambassador, develop a trusted advisor relationship with new & existing key retail/FMCG brands, act as the lead point of contact for your portfolio of partner vendors
  • Work with our strategic accounts to develop their online strategy and operations to maximize their earnings from foodpanda
  • Understand the issues and pain points facing our strategic accounts and researching and executing scalable solutions
  • Communicate clearly the progress of monthly/quarterly initiatives
  • Forecast and track key account metrics
  • Ensure timely and successful delivery of our solutions according to partner vendors’ needs and objectives
  • Coordinate all organizational project matters and manage all daily project management issues
  • To liaise with internal departments, collect and consolidate users’ requirements and coordinate with the service provider to fulfil company’s needs
Who you are
  • At least 2-3 years of solid experience in an operational sales or account management role, possess outstanding communication and interpersonal skills
  • Ability to analyze and draw inference from data
  • Experience in delivering client-focused solutions based on partner vendors’ needs
  • Detail-oriented with proven ability to manage multiple projects at a time
  • Demonstrate ability to communicate, present and influence credibly and effectively at all levels of the organization
  • Proficiency in both English and Cantonese, fluency in Mandarin would be a plus
  • Knowledge in Chinese Word Processing is mandatory
  • Knowledge in the use of Salesforce preferred
What we offer
  • A dynamic, fast paced environment
  • A vibrant and international team with diverse background
  • Steep learning curve in e-commerce & entrepreneurship
  • Learning & development programs and skills trainings
  • Flexible working hours and agile company with a flat hierarchical structure
  • Monthly staff allowance and corporate discounts including at restaurants, gyms and many more
  • Agile office environment with a fully-stocked beverage fridge and self-serve beer
  • Unlimited Leave Policy

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Guang Dong Investment Tower, 148 Connaught Rd Central, Sheung Wan
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foodpanda (HK)

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