Canopy
foodpanda (HK)

foodpanda - Senior Fleet Operations Executive

Entry Level
Hong Kong
Senior Fleet Operations Executive
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About Us

foodpanda is a global delivery platform operating in over 70 cities worldwide. We seek to introduce technology and convenience that benefit customers and restaurants alike, with Hong Kong as a primary market for new innovations.

Who we're looking for

We are looking for a highly-driven and motivated Senior Fleet Operations Executive to join our fun, professional and dedicated Logistics Team based here in Hong Kong. The logistics team is responsible for the management of the walkers and riders team by ensuring efficient daily operations and constantly exploring new angles to further enhance the logistics setup. Wait no longer and join us if you want to make a direct and visible impact and contribute to large-scale success!


What you will be doing
  • Aligning with the Fleet Operations Team Lead on fleet management strategies
  • Continuously assessing and optimizing Operations processes, procedures and tools
  • Identifying improvement opportunities for a better and more efficient fleet operations and suggesting solutions
  • Owning Rider Support procedures, including aligning with a remote support team and directly communicating with couriers when necessary

Being available to provide support to any project within the Operations team

  • Fleet performance and compliance
  • Fleet support
  • Equipment management
  • Communication
  • Communicating with the local and regional teams in order to facilitate the roll-out of new strategies and procedures
Who you are
  • 1-2 years of relevant working experience in the field of operations and/or customer service
  • Possess a positive, self-driven and team-oriented attitude and is always eager to learn new things
  • Enjoy communicating with people from different backgrounds
  • Able to motivate people and be a problem solver when encounter challenges
  • Excellent communication and interpersonal skills, proficiency in English and Cantonese
  • Computer literacy
  • Enjoy working as a team, representing the company in a positive way and committed in achieving company objectives and goals
What we offer
  • A dynamic, fast paced environment
  • A vibrant and international team with diverse background
  • Steep learning curve in e-commerce & entrepreneurship
  • Learning & development programs and skills trainings
  • Flexible working hours and agile company with a flat hierarchical structure
  • Monthly staff allowance and corporate discounts including at restaurants, gyms and many more
  • Agile office environment with a fully-stocked beverage fridge and self-serve beer
  • Unlimited paid leave policy

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Guang Dong Investment Tower, 148 Connaught Rd Central, Sheung Wan
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