Canopy

foodpanda - Sales Operations Team Lead

Mid Level
Hong Kong
Sales Operations Team Lead
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About Us

foodpanda is a global delivery platform operating in over 70 cities worldwide. We seek to introduce technology and convenience that benefit customers and restaurants alike, with Hong Kong as a primary market for new innovations.

Who we're looking for

What makes us special? It’s the way we combine food and convenience.

foodpanda (small ‘f’) is the world’s favourite way to order food online from the comfort of your home or office. Whether it’s getting your hands on your favourite pizza, sushi or burger, we believe that no one should have to suffer from hunger attacks ever again.

However, this doesn’t happen without some really awesome people. We are looking for a Sale Operation Analyst  to join our growing team to bring innovation into delivery.

What you will be doing in this role:

Our sales operations team is the heart and soul of foodpanda, enabling us to partner with top vendors across Hong Kong and drive revenue for the business. As foodpanda grows its newest Vertical, pandamart, the quality of insights and sales analytical foundation must grow with it.

  • Build the partner acquisition engine to ensure that foodpanda continues to deliver quality selections for our customers
  • Manage cross functional projects with Sales, Partner Operations and New Business Vertical teams and to achieve sales targets  
  • Identify and support sales strategy (i.e. lead management) for winning the restaurant landscape in Hong Kong
  • Analyze data on existing food and beverage trends and identify business opportunities to capitalize on them
  • Track the business development team performance to effectively manage productivity
  • Manage Data Hygiene
  • Work with regional team to support new features launch
What you will ideally posses for this role:
  • Min. 3 - 4 years of sales operations/ data analysis experience
  • Advanced Excel skills (vlookup, pivot table, charts)
  • Knowledge of Salesforce, Tableau, G-suits & SQL is a big plus
  • Multi-tasking with excellent prioritization and communication skills
  • Good team-leading/ managing skills
  • Excellent analytical thinker and comfortable to work with large data set
  • Good business acumen, performance-driven, confident with strong work ethic and positive attitude while working in a fast-paced environment
  • Accurately understand and respond to the concerns of your counterparts during a discussion, handle conflicts in a professional manner
  • Self-motivated and get-it-done attitude. You roll up your sleeves and do whatever it takes to make things successful
  • Excellent command of both English and Cantonese, both written and spoken
  • Candidates with less experience shall be considered as Assistant Sales Operations Manager
What we offer
  • An international team that you will learn and be inspired from
  • A fast-paced environment to hone your entrepreneurial and professional skills
  • A great collaborative working atmosphere with regular company and team events
  • Responsibility from day one in a fast growing and global company
  • Medical scheme and dental insurance coverage

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Guang Dong Investment Tower, 148 Connaught Rd Central, Sheung Wan
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