Canopy
foodpanda (HK)

foodpanda - Sales Executive - pandamerchant

Mid Level
Hong Kong
Sales Executive - pandamerchant
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About Us

foodpanda is a global delivery platform operating in over 70 cities worldwide. We seek to introduce technology and convenience that benefit customers and restaurants alike, with Hong Kong as a primary market for new innovations.

Who we're looking for

We are looking for a highly-driven and motivated Sales Executive to join our pandamerchant team under Venture Development Department based in Hong Kong.

What you will be doing
  • Identify key decision makers and build strong relationships with restaurant vendors (owners, procurement managers, head chefs) and partnered suppliers
  • Handle end to end onboarding process of vendors/suppliers. This includes cold calls, walk-ins and in-person meetings scheduling
  • Act as the point of contact for the portfolio of vendors/suppliers in answering high severity requests or issue escalations to provide real-time support when necessary
  • Educate and train new vendors/suppliers on product adoption. This includes see through first order placed by new vendors, engage with them on new feature requests and releases
  • Responsible for gathering feedback and analysis: share insights in a structured manner that will help improve product, strategy and processes
  • Conduct Market Research for potential lead identification and sourcing
  • Communicate clearly the progress of monthly/quarterly targets and initiatives
  • To liaise with internal departments, collect and consolidate users’ requirements
Who you are
  • At least 3 years relevant working experience in F&B industry and/or e-commerce, B2B tech sales or account management
  • Possess outstanding communication and interpersonal skills
  • Experience & knowledge of F&B industry and supply chain is highly preferred
  • Ability to analyse and draw inference from data
  • Knowledge in the use of Salesforce and Shopify is preferred
  • Experience in delivering client-focused solutions
  • Demonstrate ability to communicate, present and influence credibly and effectively at all levels of the organization
  • More experienced candidates will be considered as Senior Sales Executive
What we offer
  • A dynamic, fast paced environment
  • A team that want to excel and make customers happy
  • Collaborative environment with experienced colleagues
  • A dynamic international office environment with English as a working language
  • Flexible and agile company with a flat hierarchy
  • Opportunity for rapid career advancement
  • Unlimited paid leave policy

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Guang Dong Investment Tower, 148 Connaught Rd Central, Sheung Wan
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