Canopy
foodpanda (HK)

foodpanda - Rider Hub Manager

Entry Level
Hong Kong
Rider Hub Manager
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About Us

foodpanda is a global delivery platform operating in over 70 cities worldwide. We seek to introduce technology and convenience that benefit customers and restaurants alike, with Hong Kong as a primary market for new innovations.

Who we're looking for

We are looking for a highly-driven and motivated Rider Hub Manager to join our fun, professional and dedicated Operations Department- Logistic team based here in Hong Kong. foodpanda’s Operations Department aims to bring in passionate individuals with strong entrepreneurial mindsets while managing a diverse workforce to ensure peak-efficient and cost effective day-to-day operations. Wait no longer and join us if you want to make a direct and visible impact and contribute to large-scale success!

What you will be doing
  • Aligning with the Fleet Supply Team Lead & Head of Logistics on rider onboarding strategies;
  • Hire, train, and lead a team of onboarding agents
  • Collect, analyze, and report on Rider Hub performance data
  • Make our Rider Hub great places to work by developing employee engagement action plans
  • Collaborate with local team and regional teams to ensure Rider hub offers our couriers the best
  • possible experience each and every time they walk in the door
  • Cultivate the foodpanda brand and augment it with local details.
Who you are
  • Positive attitude shall be the main and 1st priority of requirement
  • Associate Degree / Higher Diploma / Bachelor Degree will also be considered.
  • Enjoy getting along with people from different backgrounds
  • Able to motivate people and be a problem solver when encounter challenges
  • Good communication and interpersonal skills, fluency in Chinese & English (Hindi shall be a plus)
  • Basic Computer literacy
What we offer
  • A dynamic, fast paced environment
  • A vibrant and international team with diverse background
  • Steep learning curve in e-commerce & entrepreneurship
  • Learning & development programs and skills trainings
  • Flexible working hours and agile company with a flat hierarchical structure
  • Monthly staff allowance and corporate discounts including at restaurants, gyms and many more
  • Agile office environment with a fully-stocked beverage fridge and self-serve beer
What we offer
  • A dynamic, fast paced environment
  • A vibrant and international team with diverse background
  • Steep learning curve in e-commerce & entrepreneurship
  • Learning & development programs and skills trainings
  • Flexible working hours and agile company with a flat hierarchical structure
  • Monthly staff allowance and corporate discounts including at restaurants, gyms and many more
  • Agile office environment with a fully-stocked beverage fridge and self-serve beer
  • Unlimited paid leave policy

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Guang Dong Investment Tower, 148 Connaught Rd Central, Sheung Wan
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