foodpanda (HK) - Operations Manager

Mid Level
Hong Kong
Operations Manager
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About Us

foodpanda is a global delivery platform operating in over 70cities worldwide. We seek to introduce technology and convenience that benefitcustomers and restaurants alike, with Hong Kong as a primary market for newinnovations.

Who we're looking for

We are looking for a highly-driven and motivated Operations Manager for our team in Hong Kong. If you are looking for a place where you can gain hands-on exposure and have a direct impact, then this may be the place for you! The ideal candidate will have a track record as a driver of innovation, excellence and efficiency, as well as successful project and people management.

What you will be doing
  • Take our operations setup to the next level on what concerns fleet recruitment, performance & infrastructure and live operations;
  • Continuously improve the structure of the local team and manage it for maximal cooperation and productivity;
  • Analyze, optimize and develop process flows, SOPs and operations tools;
  • Monitor KPIs and achieve the targets set for the operations team;
  • Align with the APAC team on best practices and product roll-outs;
  • Work closely with the Operations Director, Head of Logistics in challenging the current setup and developing new ideas for further improvement.

About you
  • Bachelor’ Degree in a related subject, Masters’ Degree is highly preferred
  • Management experience is a plus;
  • Can work under pressure;
  • Assertive, hands-on, dynamic and with a strong drive;
  • Good analytical skills, good interpersonal abilities, sharp critical thinking and methodical;
  • Experience in logistics and strong abilities to develop strategies;
  • Self-motivated with the ability to motivate the teams;
  • Excellent knowledge in Microsoft Excel and Microsoft PowerPoint;
  • Required language(s): English and Cantonese.

What we offer
  • Opportunity to take on responsibility from day 1 and have a direct impact on our business & all our customers
  • A vibrant and international team with diverse background
  • A Steep learning curve in e-commerce & entrepreneurship
  • A great collaborative working atmosphere with regular company and team events
  • Medical Scheme from your very first day
  • Birthday Leave
  • Benefits include free drinks, fresh fruits, amazing coffee and food allowance

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Guang Dong Investment Tower, 148 Connaught Rd Central, Sheung Wan
Interested in working at
foodpanda (HK)

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