foodpanda (HK)

foodpanda - Head of Enterprise

Senior Level
Hong Kong
Head of Enterprise
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About Us

foodpanda is a global delivery platform operating in over 70 cities worldwide. We seek to introduce technology and convenience that benefit customers and restaurants alike, with Hong Kong as a primary market for new innovations.

Who we're looking for

Every once in a while we get an opportunity to be part of something revolutionary. If you have the drive and passion to lead change, then this might be the opportunity for you.

foodpanda is looking for a Head of Enterprise that will help build and develop the Enterprise team at foodpanda. The enterprise team at foodpanda looks after our top vendors and works with them to create incredible delivery experiences that maximizes commercial benefits for both parties.

If you love food and love making a difference, we would love to have you join the team. This is a rare opportunity to join one of the fastest growing companies in Hong Kong in a leadership position.

What you will be doing in this role
  • Build relationships with our top accounts and understand their organization structure, strategy, expectations and desires for the online delivery market
  • Develop new business in conjunction with your Enterprise accounts to grow their business through adding locations (i.e. locations deployment, expansion support), experimenting with new business models (eg. dark kitchens) or growing same-location sales (eg. effective marketing, menu optimisation)
  • Utilise data-driven decision making to understand the performance of initiatives to ensure you are effectively prioritising those with the highest return on investment
  • Lead commercial discussions with Enterprise partners to maximize benefits to both parties
  • Work closely with stakeholders in internal teams both in Hong Kong (e.g. Marketing local) and globally (eg. Product, Support, Courier
  • Operations) to drive nationwide actions on your Enterprise accounts, solve problems and ensure that feedback received is utilised in improving our product and operations
  • Collaborate with our Regional Product team to scope out and prioritize vendor related IT developments and ensure that the developments are rolled out seamlessly
  • Examine competitors and adjacent industries to identify key innovations (self-care solutions, vendor loans, loyalty programs etc.), adapt and implement them in foodpanda
  • Be a foodpanda ambassador and increase the profile of what we do
About you
  • University degree required ideally in an analytical discipline, e.g. business or engineering or MBA
  • Vendor Management, buyer or sales experience at a senior level for several years ideally in an e-commerce, tech-startup, key account management or consulting environment
  • At least 7-8 years experience in team management is highly preferred  
  • Strong communication skills and an assertive approach, whilst maintaining your ability to be vocally self-critical
  • A smart way of thinking in order to find innovative approaches for vendor management
  • A business focused way of thinking and a strong hands-on, results-driven mentality combined with a high desire to work strategically
  • Highly analytical skill set with aptitude for figures and data-driven argumentation, Very good Excel Skills are a must
  • Experience of managing and developing a high performing team as well as being able to set-up and drive cross-functional and virtual teams
  • Fluency in Cantonese, Mandarin and English is a must
What we offer
  • Opportunity to take on responsibility from day 1 and have a direct impact on our business & all our customers
  • A vibrant and international team with diverse background
  • A steep learning curve in e-commerce & entrepreneurship
  • A great collaborative working atmosphere with regular company and team events
  • Medical Scheme from your very first day
  • Birthday Leave
  • Benefits include free drinks, fresh fruits, amazing coffee and food allowance

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Guang Dong Investment Tower, 148 Connaught Rd Central, Sheung Wan
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foodpanda (HK)

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