Canopy
foodpanda (HK)

foodpanda - Head of Corporate (foodpanda for Business)

Mid Level
Hong Kong
Head of Corporate (foodpanda for Business)
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About Us

foodpanda is a global delivery platform operating in over 70 cities worldwide. We seek to introduce technology and convenience that benefit customers and restaurants alike, with Hong Kong as a primary market for new innovations.

Who we're looking for

We are looking for a highly-driven and motivated Head of Corporate (foodpanda for Business) to join our fun, professional and dedicated Corporate Team based here in Hong Kong. foodpanda's Corporate business aims to make teams happier through shared food experiences. Our platform allows companies to order delicious meals from top-rated local foodpanda vendors, delivering straight to their office hassle-free.

What you will be doing
  • Provide the strategic vision, planning expertise, operational leadership required to achieve Corporate and Catering business objectives and goals
  • Lead, build, and develop the team with passion and empathy to achieve sales targets, deliver growth and maintain exceptional corporate relationships and overall customer experience
  • Define and execute the Corporate business plan and strategic initiatives, implementing KPIs across departments:
  • Business Development: growing Corporate client base
  • Account Management: growing and maintaining Corporate accounts
  • Logistics: ensuring solid delivery experience
  • Customer Support: ensuring great customer service during live orders
  • Catering: growing caterer supply base and ways to grow orders
  • Create, implement, and iterate scalable processes, prioritize initiatives, to drive continued growth and efficiency. This includes sourcing, prioritizing, and evaluating new opportunity areas, partnerships, initiatives, revenue channels
  • Communicate effectively with stakeholders to push forward initiatives successfully across multiple departments. Examples include working with Marketing to create Corporate holiday marketing campaigns, launching Corporate loyalty and referral programs to increase retention and sign new accounts
  • Work closely with the APAC HQ team to drive regional strategic initiatives in Hong Kong, and work closely with local foodpanda management team to ensure the success of these local initiatives
Who you are
  • Experience in building and leading high-performing entrepreneurial teams
  • Highly motivated self-starter
  • Attention to detail and excellent communication skills
  • Ability to balance multiple projects, priorities, and be able to articulate clearly when resources and support needed
  • Operations minded with a drive to improve processes
  • Ability to be hands on and get hands dirty if necessary to grow
  • Comfortable in a rapidly changing environment
  • Proven ability to work cooperatively and proactively with all stakeholders
  • Excellent business, problem solving, project management and analytical skills
  • Excellent written and verbal communication skills in English
What we offer
  • A dynamic, fast paced environment
  • A vibrant and international team with diverse background
  • Steep learning curve in e-commerce & entrepreneurship
  • Learning & development programs and skills trainings
  • Flexible working hours and agile company with a flat hierarchical structure
  • Monthly staff allowance and corporate discounts including at restaurants, gyms and many more
  • Agile office environment with a fully-stocked beverage fridge and self-serve beer
  • Unlimited paid leave policy

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Guang Dong Investment Tower, 148 Connaught Rd Central, Sheung Wan
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