foodpanda - Digital Payments Lead

Mid Level
Hong Kong
Digital Payments Lead
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About Us

foodpanda is a global delivery platform operating in over 70 cities worldwide. We seek to introduce technology and convenience that benefit customers and restaurants alike, with Hong Kong as a primary market for new innovations.

Who we're looking for

Do you love food and convenience put together? Then you will definitely love foodpanda!

In foodpanda our goal is to bring good food into every day, by delivering food on our signature pink bikes, providing insights into the newest food trends, and showcasing local favorite restaurants. Currently operating in 11 countries across Asia through the energy and talent of our team, we strive to connect all food lovers to our restaurant partners. Join us in changing the way food delivery is experienced worldwide, starting with Hong Kong.

foodpanda is operated by the Delivery Hero Group (“DH Group”), the global leader in the food delivery industry, processing over 2 million orders daily, operating in 40+ markets, with over 17,000 employees and approximately 200,000+ restaurant partners worldwide.

We are currently seeking a highly motivated Digital Payments Lead to join our ever growing team. The Digital Payments Lead should be confident in his/her skills, have a great attitude, is willing to work hard, and wants to join an overachieving team. His/Her primary role would be to spearhead the implementation and execution of foodpanda’s digital payment initiatives. To excel in the role, the Digital Payments Lead must be ready to work in a very fast-paced environment and is willing to go above and beyond.

What's on the menu for you to do:
  • Lead the operationalization of digital payment solutions on foodpanda’s platforms.
  • Work in close cooperation with all divisions of our Regional and Global Digital Payments Teams and all key internal and external stakeholders.
  • Coordinate with internal stakeholders to ensure that foodpanda users have the best customer experience while using foodpanda’s digital payment features.
  • Ensure the smooth and efficient operations of all digital payments systems and instruments from an internal and external perspective.
  • Ensure compliance of foodpanda’s digital payment features with relevant laws and regulations.
  • Keep abreast with digital payment regulations and ensure alignment with foodpanda’s business objectives.
  • Carry out market research to present the best practices in the world of online and digital money transactions and payments, to gather concrete customer insights and requirements, and to provide global benchmarks.
  • Develop a streamlined process for subsequent rollouts of digital payment features of foodpanda across the country.
What you should bring to the table:
  • At least five (5) years of relevant experience working in a company that offers digital payment solutions.
  • Strong experience in managing all business operations related to providing digital payment solutions.
  • Strong experience in operating and/or providing dashboards and reports developed for tracking of business performance.
  • Strong experience in understanding the customer needs when it comes to digital payment solutions and scoping them in an efficient manner.
  • Strong project management and organisational skills and the capability to handle complex projects.
  • Very strong analytical and troubleshooting skills.
  • Able to work independently if required, and learn quickly and adapt to different roles in a growing Team.
  • A sense of urgency, pragmatism and a solution-oriented approach to problem-solving
What we offer:
  • Opportunity to take on responsibility from day 1 and have a direct impact on our business & all our customers
  • A vibrant and international team with diverse background
  • A steep learning curve in e-commerce & entrepreneurship
  • A great collaborative working atmosphere with regular company and team events
  • Medical Scheme from your very first day
  • Birthday Leave
  • Benefits include free drinks, fresh fruits, amazing coffee and food allowance

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Guang Dong Investment Tower, 148 Connaught Rd Central, Sheung Wan
Interested in working at
foodpanda (HK)

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