foodpanda - Senior Merchandising Manager

Mid Level
Hong Kong
Senior Merchandising Manager
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About Us

foodpanda is a global delivery platform operating in over 70 cities worldwide. We seek to introduce technology and convenience that benefit customers and restaurants alike, with Hong Kong as a primary market for new innovations.

Who we're looking for

What makes us special? It’s the way we combine food and convenience.

foodpanda (small ‘f’) is the world’s favourite way to order food online from the comfort of your home or office. Whether it’s getting your hands on your favourite pizza, sushi or burger, we believe that no one should have to suffer from hunger attacks ever again.

However, this doesn’t happen without some really awesome people.

We are seeking an entrepreneurial and passionate Senior Merchandising Manager who will be jointly responsible for the sourcing and merchandising of Grocery / FMCG category for pandanow  Hong Kong. Given the size of the category (assortment and sales value), we are looking for a candidate who can show experience in managing diverse projects, is highly organised, able to prioritise effectively to achieve strong commercial outcomes.

This highly analytical and proactive individual will help us drive growth and margin through assortment management, supplier/seller negotiations, Campaign planning & execution, and inventory management. The role offers a high degree of autonomy and entrepreneurial activity to deliver the best range, value and service to our customers. The candidate will be a key member of the team and will report to the Head of Merchandising.

The ideal candidate has demonstrated business judgment with a desire to actively manage and grow their own category and business. He/she must be a team player and demonstrate a passion for working cross-functionally to achieve own and common KPIs. She/he must be self-motivated.

What you will be doing in this role:
  • Full P&L responsibility for the category, subcategory, including revenue, margin, wastage & other supplier income.
  • Must develop and execute optimal category strategy, pricing, promotions, range, availability, and cost prices to expand both sales and margin
  • Ensure pandanow has the widest selection and best prices in the market through international sourcing, recruiting marketplace sellers and leveraging competitive intelligence.
  • Work with existing vendor base to negotiate cost, funding and terms improvement, secure supplier marketing and advertising spend, develop new incentive programs, and ensure a reliable and operationally effective flow of goods to our fulfillment centre.
  • Work to develop new sourcing and extended range to ensure we have high quality, good value goods available to our customers year-round.
  • Employ data-driven decision making to drive the category. Provide insight to the head of merchandising and work closely with marketing and supply chain to forecast demand and ensure consistent supply
  • Partner with Operations team to manage inventory levels and wastage.
  • Contribute to pandanow growth by optimising and streamlining Category management. Help to design systems and processes to minimise time spent on day-to-day tasks and allow more time for strategic thinking.
  • Work cross functionally with Supply Chain, Operations, Imports, Pricing, Strategy, Finance, Trade Marketing and Marketing to deliver strategic projects allowing pandanow to offer the best customer experience.
What you will ideally possess for this role:
  • Bachelor’s Degree or relevant.
  • 2+ years' relevant work experience, preferably in FMCG, retail, account and category management.
  • Demonstrated track record of successful negotiations, influence and overall relationship management (both internal and external).
  • Ability to work autonomously in a highly demanding and often ambiguous environment, with strong attention to detail and exceptional organizational skills.
  • Ability and desire to contribute to wider team performance and culture.
  • Strong analytical skills.
  • Great communication skills (both oral and written) are a must.
  • Mastery of MS Office (particularly Excel and PowerPoint) as well as agility with web-based software applications and internally-developed systems.
  • Candidates with less experience will be considered for merchandising manager or senior merchandiser position.
What we offer:
  • Opportunity to take on responsibility from day 1 and have a direct impact on our business & all our customers
  • A vibrant and international team with diverse background
  • A steep learning curve in e-commerce & entrepreneurship
  • A great collaborative working atmosphere with regular company and team events
  • Medical Scheme from your very first day
  • Birthday Leave
  • Benefits include free drinks, fresh fruits, amazing coffee and food allowance

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Guang Dong Investment Tower, 148 Connaught Rd Central, Sheung Wan
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foodpanda (HK)

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