Canopy
foodpanda (HK)

foodpanda - Account Management Executive- Shops

Entry Level
Hong Kong
Account Management Executive- Shops
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About Us

foodpanda is a global delivery platform operating in over 70 cities worldwide. We seek to introduce technology and convenience that benefit customers and restaurants alike, with Hong Kong as a primary market for new innovations.

Who we're looking for

Hungry to make a difference? Then foodpanda may be the place for you!' At foodpanda, we're on a mission to redefine customers' food and shopping experience as a multifaceted online platform across the 14 countries we operate in. We're all about bringing on the smartest and brightest minds as we continue to grow in a fast-moving and agile environment, and hiring those who can thrive in an energetic and hardworking start-up culture. We strive to become everybody's most loved delivery platform, however, this won't happen without some really awesome people!

We are looking for a highly-driven and motivated Associate Warehouse Manager to join our fun, professional and dedicated pandamart Department based here in Hong Kong. Our pandamart team strives to change the Hong Kong consumers groceries purchase behaviour from traditional retail / standard e-commerce to no-queue, 15 mins delivery, 24x7 always available. Wait no longer and join us if you want to make a direct and visible impact and contribute to large-scale success!

What you will be doing
  • Exciting opportunity to grow alongside with one of the newest vertical at foodpanda
  • Be responsible for building and maintaining strong, long-lasting relationships with our partner restaurants
  • Act as the key point of contact in portfolio management, assist with high severity requests or issue escalations when necessary
  • Regular communication with partners. Activate set of services (compliance performance, promotional deals, online marketing packages etc.) to facilitate portfolio & revenue growth; meet or exceed goals for account retention, development and maintenance
  • Constant assessment and revision of partners operations, ensuring smooth flow of service throughout the entire delivery process
  • Interact closely with staff members from Content, Sales and Marketing for lead generation, content management, vendor services
Who you are
  • 1-2 years of experience in an operational sales or account management role, possess outstanding communication and interpersonal skills
  • Performance-driven, confident, friendly, have a strong work ethic and positive attitude while working in a fast-paced environment
  • Enjoy building long term relationship based on trust and improving the operational work-flow with restaurant partners
  • Experience in category accounts management will be a big plus
  • Good knowledge of online marketing concepts and tools, interested in working in the restaurant industry
  • Excellent command of both English and Cantonese, fluency in Mandarin would be a plus
  • Advanced knowledge in Excel will be a plus (vLookup, Pivot Table)
  • Knowledge in the use of Salesforce preferred

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Guang Dong Investment Tower, 148 Connaught Rd Central, Sheung Wan
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