Canopy
foodpanda (HK)

foodpanda - Account Management Coordinator

Entry Level
Hong Kong
Account Management Coordinator
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About Us

At foodpanda, we’re on a mission to redefine customers’ food and shopping experience as a multifaceted online platform across the 14 countries we operate in. We’re all about bringing on the smartest and brightest minds as we continue to grow in a fast-moving and agile environment, and hiring those who can thrive in an energetic and hardworking start-up culture. We strive to become everybody’s most loved delivery platform, however, this won't happen without some really awesome people!

Who we're looking for

We are looking for a highly-driven and motivated Account Management Coordinator to join our fun, professional and dedicated Commercial Department based here in Hong Kong.  Our Commercial Department oversees the end-to-end restaurant partners’ operations and businesses, from partners identification & signing to onboarding & account management, as well as new venture developments. If you are a food lover, join us now to make a direct impact and contribute to large-scale success!

What you will be doing
  • Assist Account Management Team on operations such as Salesforce management, PowerPoint presentation preparation, promotional tool management, support team operations as well as other administrative duties including meeting arrangements
  • Regular communication with internal teams and departments, collect and consolidate team requirements accordingly
  • Clear communication on the progress of monthly/quarterly initiatives
  • Perform data analysis and collaborate with business users to provide data insights
  • Responsible for the calculation, administration and maintenance of vendor discounts
  • Execute and proofread the back-end settings of content displayed on our platform
  • Work closely with account managers to identify and resolve quality issues
  • Go the “extra mile” and support the team to achieve KPI
Who you are
  • 1-2 year of experience in Sales Supporting and Data Analyst role
  • A detail minded and resilient team player with strong authoring, editing and reviewing skills
  • Strong numerical sense and analytical skills with good commercial awareness
  • Work independently with multitasking and organizational skills under specific timeframe
  • Able to speak, read & write in English and Cantonese fluently, Mandarin will be an advantage
  • Knowledge in Chinese Word Processing is mandatory
  • Knowledge in the use of MS Office is a must, Salesforce & Tableau will be an advantage
  • Fresh graduates are also welcome
What we offer
  • A dynamic, fast paced environment
  • A vibrant and international team with diverse background
  • Steep learning curve in e-commerce & entrepreneurship
  • Learning & development programs and skills trainings
  • Flexible working hours and agile company with a flat hierarchical structure
  • Monthly staff allowance and corporate discounts including at restaurants, gyms and many more
  • Agile office environment with a fully-stocked beverage fridge and self-serve beer
  • Unlimited paid leave policy

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Guang Dong Investment Tower, 148 Connaught Rd Central, Sheung Wan
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