Canopy

Floship (HK)- Product Analyst

Entry Level
Hong Kong
Product Analyst
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About Us

Floship is a tech-powered, eCommerce Fulfillment company based in Hong Kong that offers end-to-end solutions for cross-border eCommerce businesses and Crowdfunding Campaigns looking to ship orders around the globe. We are an international tech company with a rapidly expanding team of 50+ worldwide and a core team based in Hong Kong. We hire world-class developers, QA, product designers, account managers, and salespeople and give them the tools to succeed.

Who we're looking for

We are looking for an experienced full-time Product Analyst to work with our digital product management team. Our product is an ecommerce logistics fulfillment platform which connects to a number of third party logistics service providers and ecommerce merchants worldwide. This role will report to the Head of Product and is a direct line role to becoming a Product Manager. This role is only 2 levels below the CEO role.

What you will be doing in this role
  • Shadow Head of Product in all product meetings and conversations
  • Communicate with key customers regarding their issues, needs and expansion plans
  • Research and analyze product features, changes, and requirements
  • Liaise and brainstorm solutions with software development team
  • Document and write up details of product requirements (PRD)
  • Write good product updates to users
  • Conduct product feature training internally
  • Assess market competition and identify where we can improve or differentiate
  • Provide product updates that can be distributed directly to clients and investors
  • Assist with identifying market share, developing product market data, and pricing
  • Provide short and long-term product growth forecasts and special reports and analysis

About you
  • Excellent written and verbal English, both in person and on phone
  • Ability to communicate ideas clearly and succinctly
  • Previous experience managing software products and releases
  • Experience working with and implementing Agile, Scrum and/or Kanban
  • Expert level organization skills to manage product requests and issues in a sensible way
  • Strong analytical skills, ideally having some previous software development experience
  • A good eye for visual design and the ability to quickly compile a nice presentation
  • Knowledge of SQL or Python are a big plus
  • Knowledge of e-commerce or shipping are a big plus
  • Experience working with remote tech teams is a big plus
  • Bachelor’s degree or greater in a related field (business, computer science, design, etc.)

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Unit 1102, Tower 2, Ever Gain Plaza, 88 Container Port Road
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