Canopy

First Code Academy - Part-time Receptionist

Entry Level
Hong Kong
Part-time Receptionist
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About Us

First Code Academy is empowering Asia’s next generation to become creators of technology by teaching kids age 6 to 18 about programming, design and entrepreneurship. Since 2013, we have taught 6,000+ students in various Asian cities and are continuing to expand our global presence. We believe that it takes a team to build something big; if you have a love for technology and want to make a meaningful impact in next generation’s education, join us now!

Who we're looking for

First Code Academy is looking for a Part-time Receptionist to join their team in providing top-notch education technology courses.

What you will be doing in this role:

About the Role

  • You are passionate about delivering amazing customer experience and understand that each interaction with the customer is an opportunity to build a long term relationship.
  • You celebrate and grasp any opportunity to make a WOW experience to our customers.
  • You are effective in your communication and are attuned to the customer’s need, both through verbal and nonverbal cues.
  • You observe details in your environment and delight in finding ways to make things better.

Responsibilities

  • Greet guests with a warm and friendly welcome
  • Show empathy and offer help to parents and students
  • Answer and forward customers’ enquiries to their proper destination in a professional manner
  • Take customers’ feedback for the team to act upon in enhancing student’s learning experience
  • Conduct regular daily checking on our campus facilities
  • General office duties as needed
About you:
  • Minimum 1 year relevant working experience in customer service function, experience in hospitality industry is an advantage
  • Cheerful, independent, proactive, meticulous, flexible and able to work in a fast paced working environment
  • Exceptional Interpersonal and communication skills
  • Extremely detail oriented
  • Excellent at prioritizing and executing quickly on high-priority projects
  • Excellent command of spoken English and Cantonese
  • Customer-oriented with pleasant manner and patient for dealing with kids
  • Have a deep understanding of the First Code community and a passion for the mission of First Code Academy.
  • Availability to work on Sundays (full day)
What we offer:
  • Join the rocket ship: It's still early days, join us to educate the next generation of creators!
  • Make a difference in our next generation: At the intersection of education and technology, we are building something that empowers young minds.
  • Access to a wide community: Regular dialog and open communication with local and Silicon Valley based advisors, mentors and investors.
  • Be a part of a compassionate, driven team that treats you like family and emphasizes open communication.
  • Be part of the fun - our Summer 2016 video :) https://youtu.be/6PJUnLfQffg

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5/F, Gee Tuck Building, 16-20 Bonham Strand
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