First Code Academy (HK)- Operations Manager

Mid Level

Hong Kong

Operations Manager

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About Us

First Code Academy is empowering Asia’s next generation to become creators of technology through teaching kids from ages 4 to 18 programming. We believe that learning coding is a means to an end, and encourage our students to also develop their creativity, entrepreneurship skills and a mindset to experiment.

As one of the first coding education providers in Asia, we have rapidly grown to 7 cities teaching over 10,000 students since 2013, and are continuing to expand our global presence. We believe that it takes a team to build something big; if you have a love for technology and want to make a meaningful impact in the next generation’s education, join us now!

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Who we're looking for

In this role, you will be at the heart of First Code’s business operations. We are looking for an Operations Manager to lead our team. The ideal candidate has a strong passion for entrepreneurialism. You are detail oriented, get things done, you question everything and you play in a team.

What you will be doing

Formulate, execute, and manage the rollout of our operational strategy, frameworks, tactics and processes
Track and report on our business performance, including revenue, and forecast future performance
Analyze the performance of ops decisions / changes
Build and run operational processes, and support with process automation
You combine strategic thinking with hands-on operations, and require strong project management, analytical, problem solving and people skills
You take ownership of performance improvement initiatives that strengthen our teachers and customers relationships
You have a hands-on approach and love going into details to better understand and shape solution to our daily operational issue

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About you

You earned your degree from a top-tier university in business, economics, management or engineering; with proven track record of personal, academic and professional achievements
You have excellent people management skills
You possess a hands-on mentality, drive, an analytical and structured way of working, and logical thinking skills
You are highly motivated and communicative, very energetic and independent in handling business challenges
You are relentlessly results and performance driven, preferring data to drive your everyday decisions
You are comfortable and have the ability to achieve goals in a dynamic and high pressure, entrepreneurial environment

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What we offer

Accelerated career growth opportunities. It does not matter what age you are, or what level of experience you have. If you are open to take on new responsibilities, you will be given the opportunity
A dynamic work experience. No single day are the same, a different set of challenge every day
The opportunity to build and grow a business from level 0

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