Feeding Hong Kong (HK)

Feeding Hong Kong (HK) - Volunteer & Education Assistant Manager

Mid Level
Hong Kong
Volunteer & Education Assistant Manager
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About Us

Feeding Hong Kong is a local food bank dedicated to rescuing surplus nutritious food from retailers, distributors and manufacturers and redistributing it to people in need. Our task is to fight hunger in Hong Kong and at the same time reduce the amount of quality food that is being sent to our city’s landfills.

Every day we collect fresh, high quality food that would otherwise be thrown away, and deliver it to our network of partner charities who are providing food to the hungry in our community.

At the same time, we work tirelessly to raise awareness about poverty and food insecurity in Hong Kong and promote healthy eating and nutritional education to the most vulnerable groups in our community.

Who we're looking for

Feeding Hong Kong is looking for a Volunteer & Education Assistant Manager to join the team!

What you will be doing
  • Coordinate and develop FHK’s individual and corporate volunteer programmes;
  • Ensure appropriate volunteer capacity and availability to meet all operational needs;
  • Ensure effective organisation, administration, monitoring, evaluation and reporting of each volunteer programme;
  • Promote volunteering both internally and externally;
  • Build and enhance links with sources of volunteers;
  • Ensure a positive and rewarding experience for volunteers so that they become ambassadors for FHK;
  • Ensure policies and procedures are developed and followed, in line with the volunteer programme manual;
  • Liaise closely with the Fundraising and Communications Manager, to develop content for FHK’s social and digital platforms, and to promote and publicise volunteering;
  • Share good practice and establish KPIs and benchmarks to evaluate the volunteer journey, experience and outcomes;
  • Support colleagues in the identification of funding opportunities and the preparation and submission of funding bids to secure funding to support and further develop volunteer programmes.
Who you are


  • Written and spoken Chinese (Cantonese) and English (fluency in both);
  • At least 5 years work experience in the non-profit sector or education field;
  • To be fully committed to the mission of FHK to reduce food waste, feed charities and drive change.

Experience of:

  • Coordinating and/or managing volunteer programme
  • Establishing and building relationships with external organisations.

Able to:

  • Establish strong working relationships with Feeding Hong Kong stakeholders;
  • Communicate effectively in a range of forms and demonstrate excellent presentation skills;
  • Manage a demanding workload under pressure;
  • Enthuse and motivate individuals and groups;
  • Work independently and with diverse groups of people;
  • Drive, influence and negotiate to achieve the desired outcome;
  • Display high level of initiative, problem solving and decision-making;
  • Deal with and manage change at organisation and team level;
  • Demonstrate a commitment to equal opportunities, inclusivity and diversity;
  • Show empathy with volunteers and understanding of diverse needs.

Knowledge of:

  • Safeguarding process, its importance and application;
  • Strong computer skills e.g. Microsoft Office;
  • Basic video editing and design skills a plus.

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Block A2, Yau Tong Industrial City, 17-25 Ko Fai Road
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Feeding Hong Kong (HK)

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