Deliveroo (HK)

Deliveroo (HK)- Commercial Partnerships Manager - Asia

Entry Level
Hong Kong
Commercial Partnerships Manager - Asia
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About Us

When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us.

We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We’re a technology driven company at the forefront of the most rapidly expanding industry in the world, so come and join us for the ride.

Who we're looking for

The ‘Commercial Partnerships Manager - Asia’ is a pivotal role for Deliveroo. The desired candidate will be a great stakeholder manager, be a highly capable and commercially astute account manager, and be confident and comfortable presenting and communicating with senior stakeholders both internally and externally.

What you will be doing
  • Define and own overall plan to partner with key FMCG brands in Hong Kong and Singapore, to drive growth for both Deliveroo and our partners, as well as improve our offer to consumers.
  • Work with Global Head of Commercial Partnership (CP) to define the Asia market strategy and team structure for CP.
  • Develop a complete understanding of the Hong Kong and Singapore marketplace, including both the core restaurant and on-demand grocery channels.
  • Be highly engaged and collaborate with the wider Deliveroo teams in Asia and UK HQ, acting as the direct interface for commercial partnerships Asia and key functions (marketing, grocery, restaurants) within Deliveroo.
  • Act as the gatekeeper to all FMCG brands looking to work with Deliveroo in Asia.
  • Understand the CP global plan and ensure CP is incorporated into the market plans for Hong Kong and Singapore.
  • Developing and managing long-term partnerships with key FMCG brands, specifically with heads of e-commerce/d-commerce, brand and marketing.
  • Work closely with Asia FMCG partners into the building of Joint Business Plans (JBP’s).
  • Create business plans for new opportunities and develop and execute project plans.
  • Monitor and analyse the performance of partner specific KPIs, prepare and present partner performance review meetings with key stakeholders.
  • Identify opportunities to deepen and grow the relationship with key partners by involving and working cross-functionally with other internal Deliveroo teams.
  • Collaborate and manage key FMCG brands to attract investment into media and activation channels across the full Deliveroo estate to maximise consumer benefit, sales and profit growth for Deliveroo and sales and incidence rate for FMCG partner brands in Asia.
Who you are
  • Significant experience in sales, business development or account management.
  • Entrepreneurial spirit - operational willingness to ‘roll sleeves up’.
  • Ambitious self starter, with drive to make things happen independently and through collaboration.
  • Creative negotiation skills & experience in cross team stakeholder management.
  • Strong problem-solving skills; effectively resolving issues that involve people, things, and processes by using logic and common sense.
  • Project and change management experience; able to demonstrate managing multiple complex projects with numerous stakeholders in a structured and logical way.
  • Designing, developing & executing the commercial models for new revenue streams.
  • Cantonese an advantage / English is a must.
What we offer
  • Become one of the key employees of a fast-growing, exciting startup changing the food delivery landscape
  • Open, respectful and fun company culture
  • Snacks and drinks provided (although not unlimited, you will never go thirsty or hungry)
  • Work with people who LOVE what they do
  • Meal allowance if you are required to work late
  • Free Deliveroo Plus - Free delivery and access to special offers

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16/F, H Code - 45 Pottinger St, Central
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