Deliveroo (HK)

Deliveroo (HK)- Account Success Manager, Grocery

Mid Level
Hong Kong
Account Success Manager, Grocery
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About Us

When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour.  Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London over 5 years ago and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city.  Fast forward 5 years and we operate in 13 countries with over 50,000 riders who deliver orders from 50,000 restaurants in over 200 cities worldwide.

And we’re still just getting started...

Who we're looking for

We are looking for an Account Success Manager, Grocery to join our team at Deliveroo (HK)!

What you will be doing
  • Prospect, pitch and close grocery partnerships with a proactive approach, using a variety of channels / means of communication (including cold calls, visitation and in person meetings)
  • Lead the end-to-end sales cycle with our potential grocery partners through strategic negotiations and making the most attractive offers that achieves business objectives
  • Own and develop an acquisition strategy based on the analysis of the demand & supply in each area
  • Ensure a smooth and complete integration process when bringing a partner onboard, from the registration phase to the operational launch
  • Drive the strategy, creation and execution of sales initiatives to enhance performance
  • Manage your portfolio of grocery partners with a focus on building lasting relationships and increasing profitability / revenue
  • Provide insight and guidance to your portfolio of grocery partners on how to optimise and grow delivery as a channel
  • Identify opportunities to deepen and grow the relationship with key restaurant partners by involving and working cross functionally with other parts of the Deliveroo business
Skills & Requirements
  • 3+ years of B2B sales experience in related fields such as groceries/retail or FMCG
  • Self-driven with a proven sales record and an appetite for scaling your portfolio
  • You must be effective at targeting and able to build rapport with new business stakeholders
  • Strong communication skills whether it be face to face, through phone or email
  • Ability to persuasively demonstrate product and industry knowledge to clients
  • Be tenacious and motivated by targets
  • Strong commercial acumen and desire to innovate and find new ways to grow the business
  • Problem-solving and analytical skills to interpret sales performance and market trend information
  • Become one of the key employees of a fast-growing, exciting startup changing the food delivery landscape
  • Open, respectful and fun company culture
  • Snacks and drinks provided (although not unlimited, you will never go thirsty or hungry)
  • Friday lunches on us from the best local restaurants
  • Additional leave days for years of service
  • Meal allowance if you are required to work late
  • Free Deliveroo Plus - Free delivery and access to special offers

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16/F, H Code - 45 Pottinger St, Central
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