Canopy
Decathlon (HK)

Decathlon - IT Service Manager

Mid Level
Hong Kong
IT Service Manager
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About Us

At Decathlon, we live our common purpose on a daily basis: “to sustainably make the pleasure and benefits of sport accessible to the many”. We place innovation and technology at the heart of our activities: from research to retail, including design, production and logistics.

Who we're looking for

Decathlon (HK) is looking for an IT Service Manager to join the team!

What you will be doing

IT Administration

  • Responsible for budget planning and sourcing to ensure quality IT service delivered to support the business needs.

IT Operations

  • Oversees and maintains IT operations for stores and offices.
  • Manage a team of engineers in supporting daily operations of various IT services and corporate systems.
  • Drive general improvements across IT services to achieve operational excellence.
  • Cooperate with international teams for project implementation.
  • Act as the regional escalation point of any IT matters in the region.
  • Coordinate between external IT vendors and users to ensure successful execution of services and projects.

Liaise and provide assistance on any new initiative related to IT service to support the business.

  • Team Management
  • Responsible for team development and performance.
  • Empower team members to deliver professional IT services
Who you are
  • Passion for sports;
  • Degree holder or above in Information Technology or equivalent;
  • Minimum 5 years of working experience, experience in retail IT and leading teams is preferred;
  • ITIL / CISA / CISM / CISSP holder preferred;
  • Detail-minded and well-organized;
  • A good team player with good interpersonal and communication skills;
  • A strong sense of responsibility and a service-oriented mindset with the highest level of professionalism;
  • Good command of written and spoken English and Cantonese. Mandarin would be an advantage.


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22 Floor, 700 Nathan Road, Mongkok, Kowloon, Hong Kong
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