Canopy
Cyberport (HK)

Cyberport - MIS Support Assistant (1-year contract)

Entry Level
Hong Kong
Arcade Operations Executive (1-year Contract)
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About Us

With a vision to be the hub for digital technology thereby creating a new economic driver for Hong Kong, Cyberport is committed to nurturing a vibrant tech ecosystem by cultivating talent; promoting entrepreneurship among youth; supporting start-ups on their growth journey; fostering industry development by promoting collaboration with local and international partners; and integrating new and traditional economies by accelerating digital adoption in the public and private sectors.

Who we're looking for

We are looking for a MIS Support Assistant to join our team to join our team at Cyberport!

What you will be doing
  • Provide technical support to the clients through email and phone
  • Advise on in-depth integration instructions for the application platform and the best methods of integration to meet the client’s requirements
  • Act as technical liaison between the company and the clients / partners for system integration and on-going technical support
  • Be an internal product advocate, track product processes and contribute to the platform feedback and issues you get back from clients
  • Advising client regarding the best implementation practices and address specific clients’ issues
  • Perform other ad-hoc duties as assigned
Who you are
  • High Diploma or University graduate in IT/Computer Studies/Engineering or related fields
  • Minimum 1-year relevant working experience
  • Fresh graduate and with less experience will also consideration
  • Relevant IT support experience is an advantage but not mandatory
  • Knowledge of Java, JavaScript or similar programming languages
  • Familiarity with web-based service APIs, JSON, SQL, XML, RESTful API
  • Strong technical aptitude with the ability to business solutions
  • Familiar with e-commerce systems with excellence customer handling skills
  • Good communication skills and interpersonal skill
  • Proficiency in written and spoken English and Chinese; good Mandarin is an advantage
Additional Information
  • The position is on a 1-year fixed-term contract.
  • Interested parties please apply on or before 28 Dec 2020 in confidence with full resume in Word document, stating present and expected salary to: hr@cyberport.hk and quote the reference.
  • Applicants who do not hear from us by 11 Jan 2021 may assume that their applications are unsuccessful.

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Cyberport Rd, Telegraph Bay
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