Canopy
Crypto.com (SG)

Crypto.com (SG) - Application Support Engineer - Global Fintech Startup

Senior Level
Singapore
Application Support Engineer - Global Fintech Startup
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About Us

At Crypto.com, you are empowered to think big and do things that have never been done before. You will be working with talented, interesting, ambitious and humble people, all passionate in developing a brand-new product from scratch. We value teamwork as well as an open and dynamic culture. We encourage our employees to engage with one another and work side by side with the executive team to achieve one united goal – bringing cryptocurrency in every wallet.

Who we're looking for

We are looking for a Application Support Engineer to join our team at Crypto.com!

What you will be doing in this role
Responsibilities
  • Ensure maximum uptime for multiple production systems
  • Provide level one application production support to internal users for the trading, data processing, and IT operations
  • Perform system operation and administration tasks, including checking and monitor multiple systems performance on a daily basis
  • Work closely with internal users to investigate and resolve production system issues, and communicate system enhancement /bug fix requirements to multiple engineering team
Who you are
Requirements:
  • A strong interest in working in technology and/or financial environments
  • 10+ year experience on application support
  • 1 year+ experience to support exchange / high frequency / low latency trading system.
  • Experience in Database query, Shellscript & basic linux command
  • Help in setting up the support model with the team in long term
  • Excellent communication and interpersonal skills
  • A problem solver with a keen eye for detail
  • Provide phone or remote support in the non-office hour in case required
  • Experience with third-party IT support ticketing systems is a plus
  • Knowledge of Redis, Relational databases and log queries is a plus
Preferred Technical Skills:
  • Able to support applications on linux environmen
  • Familiar with modern deployments using CI/CD
  • Familiar with operations under Linux environment
  • Understanding of FIX protocols is a plus
  • Understanding of AWS / Kubernetes is a plus
What we offer
  • We offer an attractive compensation package working in a cutting-edge field of Fintech.
  • Huge responsibilities from Day 1. Be the owner of your own learning curve. The possibilities are limitless and depend on you
  • You get to work in a very dynamic environment and be part of an international team
  • You will get to have involvement in developing a brand new product from scratch alongside with a talented team

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