Canopy
Crypto.com (HK)

Crypto.com (HK) - Solutions Engineer / Solution Sales

Entry Level
Hong Kong
Solutions Engineer / Solution Sales
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About Us

At Crypto.com, you are empowered to think big and do things that have never been done before. You will be working with talented, interesting, ambitious and humble people, all passionate in developing a brand-new product from scratch. We value teamwork as well as an open and dynamic culture. We encourage our employees to engage with one another and work side by side with the executive team to achieve one united goal – bringing cryptocurrency in every wallet.

Who we're looking for

We're looking for a Solutions Engineer / Solution Sales to join our team at Crypto.com!

What you will be doing
  • Conducting client discovery calls with Sales Representatives
  • Meeting with clients and then strategizing with our Sales and Product teams to tailor solutions to varying customer needs
  • Drafting and delivering presentations on targeted products
  • Testing system performance and fixing bugs
  • Assist clients in troubleshooting and resolving queries during the integration phase and follow-up support
  • Developing relationships and maintaining customer relations.
  • Supporting the Sales team with all technical related queries.
  • Document and monitor requirements and customer feedback to propose future software updates in order to improve customer satisfaction
Who you are
  • Bachelor’s degree in Computer Science or Software Engineering or equivalent experience
  • Minimum 2 years of work experience as a Solutions Engineer
  • Experience with software engineering, customer experience and design architecture
  • Familiarity with business hardware and software systems
  • High-level communication skills
  • Exceptional interpersonal skills
  • Ability to create big-picture software solutions
  • Ability to present ideas in a clean, user-friendly way
  • Attention to detail
  • Fluent in English and Mandarin
What we offer
  • We offer an attractive compensation package working in a cutting-edge field of Fintech.
  • Huge responsibilities from Day 1. Be the owner of your own learning curve. The possibilities are limitless and depend on you
  • You get to work in a very dynamic environment and be part of an international team
  • You will get to have involvement in developing a brand new product from scratch alongside with a talented team

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15/F, Pacific Plaza, 418 Des Vouex Road West
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