Canopy
Crypto.com (HK)

Crypto.com (HK) - Senior UX Researcher

Mid Level
Hong Kong
Senior UX Researcher
Back to Jobs

About Us

Crypto.com was founded in 2016 on a simple belief: it's a basic human right for everyone to control their money, data and identity. With over 10+ million users on its platform today, Crypto.com provides a powerful alternative to traditional financial services, turning its vision of "cryptocurrency in every wallet" into reality, one customer at a time.

Who we're looking for

Crypto.com (HK) is looking for a Senior UX Researcher to join the team!

What you will be doing
  • Extensive used of mix research methods to gather quantitative and qualitative data to further enhance and understand our users.
  • Scope and execute research studies with the ability to choose the right method considering the pace of the environment.
  • Analyse and synthesize research findings, to identify gaps and friction points from research insights
  • Present and communicate insights to senior stakeholders and other teams
  • Run workshops internally with stakeholders for product prioritisation
  • Dive into user data and come up with user behaviour insights
  • Advocate for voice of clients to ensure our user’s experience are as seamless as possible.
  • Mentor Junior UX Researchers to clear directions and growth
Who you are
  • 5+ years of experience as an UX Researcher with strong portfolio to demonstrate work such as research case studies, research report, with examples that illustrate your research decisions and processes.
  • Experience in Design Thinking methodologies
  • Experience in running UX Research with a cross functional team
  • Strong and excellent written and verbal communication skills in order to showcase research findings to senior management.
  • Understand business and technical requirements into research activities
  • Strong analytical skills to dissect problem statements and research findings
  • Experience with managing a small team of researchers
  • Fluency in Figma, Sketch and other design prototyping tools
  • Familiar with UX Collaboration tools such as Miro
  • Open minded, eager to learn
  • Candidates without a portfolio will not be considered.

Bonus points

  • Interest/some knowledge in cryptocurrency, fintech
  • Experience working in Exchanges, Crypto, DeFi or other financial startups
What we offer
  • We offer an attractive compensation package working in a cutting-edge field of Fintech.
  • Huge responsibilities from Day 1. Be the owner of your own learning curve. The possibilities are limitless and depend on you
  • You get to work in a very dynamic environment and be part of an international team
  • You will get to have involvement in developing a brand new product from scratch alongside with a talented team

Sign in to Happyer

Help us Complete Your Profile

What's your full name?

What's your current position?

Please fill in all name and position fields.
Next

What is your current status

What is your career goal?

You can choose more than one goal

Learn new skills
Make a major career switch
Land a (new) job
Not totally sure...

Receive job alert emails

Please select your status and at least one career goal.
Next

Where would you like to work?

You can choose more than one location

I want to work in

What are you looking for next?

It’s okay if you’re not sure. We got you covered no matter what.

Please select at least one location, pick your experience level, and your career path in order to continue.
Next
Success! Your application is on it's way
.

We've sent a notification to the hiring manager with your profile details and resume.

Back to Job

Choose your "Quick Apply" resume

Be sure to complete your profile for best results. This is the final step of your application.

PDF, Doc, or Docx. 10MB maximum.
Confirm Application

"Quick Apply" or use a custom resume?

Quick ApplyCustom Resume
15/F, Pacific Plaza, 418 Des Vouex Road West
Interested in working at
Crypto.com (HK)
?

Related Positions

Yintran (HK)

Yintran (HK) - Assistant UIX Designer

Assistant UIX Designer
Hong Kong
OliveX (HK)

OliveX - Product Designer (UI/UX)

Product Designer (UI/UX)
Hong Kong
OKEx (HK)

OKX (HK) - (Senior) UI/UX Designer

(Senior) UI/UX Designer
Hong Kong