Canopy (HK) (HK) - Product Operations Associate - Fresh grads are welcome

Mid Level
Hong Kong
Product Operations Associate - Fresh grads are welcome
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About Us was founded in 2016 on a simple belief: it's a basic human right for everyone to control their money, data and identity. With over 10+ million users on its platform today, provides a powerful alternative to traditional financial services, turning its vision of "cryptocurrency in every wallet" into reality, one customer at a time.

Who we're looking for

We are looking for a Product Operations Associate to join our App team to coordinate updates and requests from stakeholders. This is a great entry level position for someone to learn operations and project coordination of running one of the largest finance apps in the world. You will collaborate closely with cross-functional team members to enable new cryptocurrency on our platforms.

What you will be doing
  • Coordinate releases of new cryptocurrency on our products
  • Work with different stakeholders to gather requirements for trading parameters
  • Use internal operation tools to launch tokens
  • Improve upon existing process
  • Review escalated issues from customer service and escalate to appropriate stakeholders
Who you are
  • The ability to collaborate well with people at all levels
  • Familiar with spreadsheets and basic data tracking tools
  • An analytical and data-driven work style
  • Excellent interpersonal, communication, organization and prioritization skills
  • Administrative/operations/project coordination experience or equivalent. We are looking for candidates at multiple seniority levels
What we offer
  • We offer an attractive compensation package working in a cutting-edge field of Fintech.
  • Huge responsibilities from Day 1. Be the owner of your own learning curve. The possibilities are limitless and depend on you
  • You get to work in a very dynamic environment and be part of an international team
  • You will get to have involvement in developing a brand new product from scratch alongside with a talented team

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15/F, Pacific Plaza, 418 Des Vouex Road West
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