Canopy (HK) (HK) - Product Operations Associate (Data Focused)

Entry Level
Hong Kong
Product Operations Associate (Data Focused)
Back to Jobs

About Us was founded in 2016 on a simple belief: it's a basic human right for everyone to control their money, data and identity. With over 10 million users on its platform today, provides a powerful alternative to traditional financial services through the App, the Card, the Exchange and DeFi Wallet, turning its vision of "cryptocurrency in every wallet" into reality, one customer at a time. is built on a solid foundation of security, privacy and compliance and is the first cryptocurrency company in the world to have CCSS Level 3, ISO27001:2013 and PCI:DSS 3.2.1, Level 1 compliance. is headquartered in Hong Kong with a 900+ strong team.

For more information, please visit

Who we're looking for (HK) is looking for a Product Operations Associate (Data Focused) to join the team!

What you will be doing
  • Ensure all information displayed on is up-to-date
  • Enhance the quality, breadth, and depth of content on
  • Scout and uncover high-quality projects
  • Establish and improve operations processes
  • Work with the product and engineering team to develop internal operations tools to drive efficiency
  • Assist with regular market research and analysis to identify opportunities to drive user acquisition & engagement
  • Assist with analysis of user feedback and continuously look for ways to deliver more value to our users and improve user experience
  • Collate user feedback and share with relevant internal teams for improvements
  • Work closely with team members to solve user issues
  • Review escalated issues from customer service and escalate to appropriate stakeholders
  • Stay up-to-date with the latest cryptocurrency and market trends and propose new ideas
Who you are
  • Up to date with the latest news, trends, and happenings
  • Knowledge, interest and passion in cryptocurrencies and its applications
  • 1-3 years experience in an operations role
  • Excellent command of English, Mandarin Chinese and great communication skills
  • Possess strong analytical skills with a good eye for detail
  • A team player, self-motivated and able to work independently with minimal supervision in a fast paced and dynamic environment
  • Working knowledge of Confluence, Jira and basic data tools (spreadsheets, etc)

Bonus points

  • Interest/some knowledge in cryptocurrency, fintech
  • Experience working in Exchanges, Crypto, DeFi or other financial startups
What we offer
  • We offer an attractive compensation package working in a cutting-edge field of Fintech.
  • Huge responsibilities from Day 1. Be the owner of your own learning curve. The possibilities are limitless and depend on you
  • You get to work in a very dynamic environment and be part of an international team
  • You will get to have involvement in developing a brand new product from scratch alongside with a talented team

Sign in to Happyer

Help us Complete Your Profile

What's your full name?

What's your current position?

Please fill in all name and position fields.

What is your current status

What is your career goal?

You can choose more than one goal

Learn new skills
Make a major career switch
Land a (new) job
Not totally sure...

Receive job alert emails

Please select your status and at least one career goal.

Where would you like to work?

You can choose more than one location

I want to work in

What are you looking for next?

It’s okay if you’re not sure. We got you covered no matter what.

Please select at least one location, pick your experience level, and your career path in order to continue.
Success! Your application is on it's way

We've sent a notification to the hiring manager with your profile details and resume.

Back to Job

Choose your "Quick Apply" resume

Be sure to complete your profile for best results. This is the final step of your application.

PDF, Doc, or Docx. 10MB maximum.
Confirm Application

"Quick Apply" or use a custom resume?

Quick ApplyCustom Resume
15/F, Pacific Plaza, 418 Des Vouex Road West
Interested in working at (HK)

Related Positions

MeeOpp (HK)

MeeOpp - Product Manager

Product Manager
Hong Kong
TransUnion (HK)

TransUnion (HK) - Director of Identity and Fraud Solutions

Director of Identity and Fraud Solutions
Hong Kong
WeLab (HK)

WeLab - Loan Product Manager - WeLab Bank

Loan Product Manager
Hong Kong