Canopy
Crypto.com (HK)

Crypto.com (HK) - Account Manager - Institutional Sales - APAC - Crypto Exchange

Mid Level
Hong Kong
Account Manager - Institutional Sales - APAC - Crypto Exchange
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About Us

Crypto.com was founded in 2016 on a simple belief: it's a basic human right for everyone to control their money, data and identity. With over 10+ million users on its platform today, Crypto.com provides a powerful alternative to traditional financial services, turning its vision of "cryptocurrency in every wallet" into reality, one customer at a time.

Who we're looking for

Crypto.com (HK) is looking for an energetic Account Manager - Institutional Sales - APAC - Crypto Exchange to join the team based here in Hong Kong

Why us
  • Define and build your institutional / high-net worth clientele - in the fast-growing crypto & blockchain industry, there are no limits to who your clients are (or could potentially be)! You take ownership & lead in flexibly identifying & pitching institutional leads.
  • Take pride in successes that could come in various shapes - from onboarding a client to their first crypto instrument, to customizing a crypto product for your client that the market has never seen before.
  • Craft and tailor your products - the journey of bringing traditional financial services products to crypto has just begun: you have a say in tailoring what you pitch to institutional clients. Beyond OTC trading, you are encouraged to put your creativity & expertise to full use: identify other financial services offerings that may be of interest (e.g., credit, custody) - and you will have the full support of the Crypto.com team to bring a new product into fruition!
What you will be doing
  • Serving as the main point of contact for to ensure a successful onboarding process for our Institutional clients
  • Conduct workflow conversations to advise optimal structure and workflow per each customer and team
  • Help drive early adoption, setting KPIs and success metrics for ROI
  • Establish key contact relationships with Institutional clients ( Hedge Funds, Family office, Proprietary Shops, Market Makers, Fund platforms etc)
  • Manage and maintain current revenue base whilst looking to grow the business footprint within existing accounts
  • Identify new business opportunities and support sales team to close contracts

What are the targeted performances we track

  • Maintain Account Portfolio Revenue
  • Profit Generated
  • Customer Satisfaction
Who you are
  • 3+ years of experience within Account Management within financial services across OTC Sales, FX Sales, Sales, eSales (FX products), ETF’s, Liquidity pool’s, CFD’s, Prime Brokerage services etc
  • Candidates with more experience would be considered for a Senior Account Manager or Account Lead
  • Demonstrable track record of initiating, managing & monetizing relationships with clients or partners (preferably managing OTC trading for institutions), e.g., examples of acquiring institutional clients, driving business results with clients & partners, drafting documentations & agreements.
  • Excellent command of professional written & oral English, writing & presentation samples are welcome.
  • Proficiency in English

Nice to have

  • Crypto-specific experience preferably in sales and/ or with exposure to institutions;
  • Exposure to managing multicultural relationships with institutions;
  • Demonstrable track record of building and/ or managing a sales team
What we offer
  • We offer an attractive compensation package working in a cutting-edge field of Fintech.
  • Huge responsibilities from Day 1. Be the owner of your own learning curve. The possibilities are limitless and depend on you
  • You get to work in a very dynamic environment and be part of an international team
  • You will get to have involvement in developing a brand-new product from scratch alongside with a talented team

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15/F, Pacific Plaza, 418 Des Vouex Road West
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