Canopy
CompareAsiaGroup (SG)

CompareAsiaGroup (SG) - Business Process Specialist

Mid Level
Singapore
Business Process Specialist
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About Us


Launched in 2014 and headquartered in Hong Kong, CompareAsiaGroup is Asia’s leading personal finance platform, reaching over 60 million users across six markets including Hong Kong (moneyhero.com.hk), Malaysia (CompareHero.my), the Philippines (Moneymax.ph), Singapore (SingSaver.com.sg), Taiwan (Money101.com.tw) and Thailand (MoneyGuru.co.th). CompareAsiaGroup helps people make better financial choices.

Who we're looking for

CompareAsiaGroup (SG) is looking for a Business Process Specialist to join the team!

What you will be doing
  • Design and influence processes of existing and new projects, campaigns to be used by internal and external customers.
  • Recommend systems and process enhancements that result in decreased costs, increased customer satisfaction, and overall process efficiency improvements.
  • Work with internal and external stakeholders in optimising and redesigning processes used to streamline workflows, speed up product delivery and improve customer experience.
  • Review documented customer-impacting processes of existing products/services and drive the rapid delivery of targeted solutions to process transformation opportunities.
  • Maintain and update all process-related documents for reference purposes.
Who you are
  • Six Sigma (and/or Lean Six Sigma) certified
  • Minimum 5 years working experience with at least 2 years in a process improvement role or its equivalent
  • Has been part of successful implementation of process improvement initiatives and influencing stakeholders.
  • Detail oriented, highly organised, self-motivated, proactive, and able to plan and execute
  • Passionate in customer experience, embrace teamwork and not afraid to challenge the status quo

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1A Keong Saik Road, Singapore
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