Canopy

Coherent - UX / UI Designer

Mid Level
Singapore
UX / UI Designer
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About Us

Coherent is a Hong Kong insurtech startup that builds products to improve transparency, speed and efficiency throughout the insurance buying process, empowering insurers, brokers and agents to deliver superior customer experience. Founded in 2016 with over 60 team members in Hong Kong and Shanghai, we build next-generation solutions to solve the toughest challenges that insurers and intermediaries face on a daily basis.

Who we're looking for

We view every product and project through three lenses: simplicity, intelligence, and creativity. This helps us ensure that we deliver beautiful, functional solutions that meet, and exceed, our customer’s needs. You are the voice of the people. In all of your interactions — with clients, project managers, designers, engineers, and more — you’ll advocate for what users want, need, and expect from the products we create. You’re innovative, quick-thinking, and eager to learn more about what’s happening in the interactive space. Your UX design skills are top-notch, and you have a knack for making the complex clear.

What you will be doing in this role:
  • Identify and explain user issues (through user research, polls and interviews) and how they translate into optimising user experience with the ability to transpose complex issues into simple words
  • Translate concepts into user flows, user stories, user journeys, wireframes, mockups and prototypes that lead to intuitive user experiences
  • Express clearly your ideas and present your design decisions in front of teams and clients
  • Collaborate closely with our product teams, actuaries, engineering and development teams as well as marketing, sales teams
  • Serve as an integrator between customer / business needs and technology solutions
  • Problem solve and offer ideas to solve client issues
  • Conduct relevant research, data analysis, and create necessary documentation to share your findings
  • Identify efficiencies and innovative approaches
  • Maintain responsibility for completion and accuracy of work products
  • Assist in proposal development as requested
  • Identify design problems and devise elegant solutions
  • Make strategic design and user-experience decisions related to core and new, functions and features
  • Take a user-centred design approach and rapidly test and iterate your designs
  • Ask smart questions, take risks and champion new ideas

Singapore residency (PR or Citizenship) is a requirement as we will not be sponsoring Visas or Work Permits.

About you:
  • 5 or more years of UX design experience and involvement in building tech products either for start-ups, tech companies or withing Financial Services
  • Have good working knowledge in Figma as this is the main UX software we use (experience using standard UX software such as Sketch, OmniGraffle, Axure, InVision, Framer etc is also useful). Basic HTML5, CSS3, and JavaScript skills are a plus
  • Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision
  • Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design
  • A solid grasp of user-centred design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns also would be great to bring to the table…we will also give you the chance to learn this on-the-job
  • Ability to iterate designs and solutions efficiently and intelligently
  • Ability to clearly and effectively communicate design processes, ideas and solutions to teams and clients.
  • Be passionate about resolving user pain points through great design
  • Be open to receiving feedback and constructive criticism
  • Be passionate about all things UX and other areas of design and innovation. Research and showcase knowledge in the industry’s latest trends and technologies.
  • Highly flexible and comfortable working with ambiguity, frequently changing deadlines, and minimal supervision
  • Fluency in English is required. Fluency or knowledge of Cantonese and Mandarin Chinese will be highly desirable
What we offer:

What we offer is a promise: No unnecessary governance, no politics and no bureaucracy – our culture and working spirit is real and authentic.

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25/F, Two Harbour Square, 180 Wai Yip Street
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