Coherent (HK)

Coherent (HK) - Principal Insurance Business Analyst

Entry Level
Hong Kong
Principal Insurance Business Analyst
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About Us

Coherent is a Hong Kong insurtech startup that builds products to improve transparency, speed and efficiency throughout the insurance buying process, empowering insurers, brokers and agents to deliver superior customer experience.

Founded in 2016 with over 60 team members in Hong Kong and Shanghai, we build next-generation solutions to solve the toughest challenges that insurers and intermediaries face on a daily basis.

Who we're looking for

Coherent (HK) is looking for a Principal Insurance Business Analyst to join the team!

What you will be doing

Be the expert on insurance functionality and technical requirements in the team (especially GI/P&C lines):

  • Be the subject matter expert for General Insurance product and process requirements across a broad range of personal and commercial lines of business
  • Drive a common understanding of Insurance lifecycle management and associated processes
  • Maintain a documented framework of functionality and potential use cases to be developed in line with Insurance Product experts within the team
  • Be the point of reference for development teams with questions about specific system functions which are being designed & built on the platform
  • Have a hands-on role where you will brainstorm and develop high level business requirements and translate them into technical specifications for our engineering team

Work with Platform Product Managers to:

  • Prepare requirements specifications, presentations, and approval sessions
  • Identify and documenting all the required activities to deliver and build project plan and governance to ensure deliverables are met on time and within the budget allocated
  • Ensure strong communication, coordination and feedback loops between Customer/Partner-facing delivery teams and Core Platform building teams
  • Drive & Define wireframes and prototypes with UX teams

Work with Partner & Customer Delivery/Success teams to:  

  • Support project change management activities, including preparing materials and conducting user training
  • Support proposals by identifying the work scope and clarifying deliverable project plans, etc.
  • Support identification and monitoring the key external dependencies that could affect the delivery
  • Elicit partner requirements and document specific needs in detail
Who you are

What you NEED to know (required skills)...

  • University graduate from top tier university with at least 10+ years solid experience in the insurance industry
  • Proven experience of building insurance technology products/solutions as a business analyst
  • Detailed knowledge and understanding of General Insurance products (Personal Lines)
  • Comfortable working in an agile environment and with cross-functional teams
  • Expertise in software development methodologies (SDLC, Waterfall, Agile) including being seasoned Jira and Confluence is desirable
  • Must have excellent written and verbal communication skills in English
  • Be adaptable and able to work with a broad range of clients
  • Drive to change things that are broken in Insurance  

What we would LIKE you to know (preferred skills)...

  • Experience working in the Insurance and / or Financial Services industry, particularly user journey and product experience  
  • Strong sense of ownership for the project and demonstrate commitment to driving project objectives, and able to work in high pressure environment
  • Demonstrated ability to work with different cultures; strong coordination skills and capability to support the contributors and stakeholders who have different priorities
  • Able to be comfortable at the deepest level of details and to be able to articulate a clear summary to senior stakeholders (covering both technical and business aspects)
What we offer
  • Competitive salary packages
  • Health Insurance (Medical and Dental)
  • Flexible working
  • Special Events (Hackathons, etc.)
  • No formal dress code
  • Non-hierarchical organisation (no BS)
  • Generous leave benefits
  • Fun international work environment
  • Global mobility opportunities

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25/F, Two Harbour Square, 180 Wai Yip Street
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Coherent (HK)

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