Citi Hong Kong

Citi Hong Kong - Consumer Bank, Credit Analyst Approval Officer (Mortgage/ Card)

Mid Level
Hong Kong
Consumer Bank, Credit Analyst Approval Officer (Mortgage/ Card)
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About Us

Our employees are energetic and dedicated individuals who work in a fast-paced and challenging position that relies on the ability to think and react quickly, formulate creative solutions to pressing problems, and serve clients with dedication. Our employees serve as the human voice and personality behind the Citi brand as they provide quality customer service with each and every client interaction.

Who we're looking for

We are looking for a passionate Consumer Bank, Credit Analyst Approval Officer (Mortgage/ Card) to join our team in Hong Kong.

What you will be doing
  • Support credit underwiring function for Lending Products (including but not limited to credit card, personal loan, mortgages, etc) according to bank's policy and with adequate control and within the established processing turnaround time as well as meeting productivity benchmark
  • Perform credit activities (including financial spreading, credit risk analysis, credit proposal write up underwriting and credit processing for new application / line maintenance / annual review) for both Unsecured and Secured Products (including but not limited to mortgage, credit card, personal loan, etc
  • Render support on quality check (eg. day 2 review, quality assurance framework, etc) to ensure compliance with the regulatory requirement, prevailing policy and procedure
  • Participate in projects and initiatives. Support projects, development of work flows and procedures to enhance credit underwriting and post-approval process
  • Provide training to junior staff / new hire where necessary
  • Support various office routine (eg. COB drill test)
Who you are
  • 2-7 years of experience in related credit business
  • Experience in credit operations or similar position is preferable
  • Knowledge of the processes, procedures and systems
  • Ability to work in a team-oriented environment


  • Bachelor’s degree/University degree or equivalent experience

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