Canopy
Central Business Information Limited (HK)

Central Business Information - Account Service Officer (Client Support)

Entry Level
Hong Kong
Account Service Officer (Client Support)
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About Us

CBI is one of the largest due diligence companies in the industry, offering customized and comprehensive business intelligence solutions to leading financial institutions, some of the world’s largest CPA firms, and international corporates. Our clients choose us to provide accurate information because they value our experience, expertise, and efficiency. At CBI, people are our greatest value and we’re committed to providing a safe and supportive environment where they can learn, grow, and strive to be the best they can be.

Who we're looking for

This role provides a great opportunity to connect with different global professional firms, leading financial institutions, and large corporates.  You will be joining our Business Hub team and become an integral part of the team acting as a bridge between our clients and internal staff. This is a role for a passionate and motivated individual with strong organizational skills to develop his/her career in a leading company within its market sector.

What you will be doing
  • Provide Business-to-Business account servicing and sales support;
  • Understand customer requirements and set service standards;
  • Support for routine sales activities;
  • Coordination with internal departments to complete the sales services;
  • Be a reliable contact point to the customer for effective service;
  • Ad hoc assignments as required.
Who you are
  • A degree holder with any disciplines;
  • At least 1 year of experience in customer service, especially for those who have experience in handling corporate customer and after-sale service will be a definite advantage;
  • Good personality with good communication skills;
  • Positive, passionate, self-motivated, patient, and able to work independently;
  • Good command of both spoken and written Chinese and English, Mandarin is an advantage;
  • Immediate availability preferred;
  • Fresh graduate is welcome.
What we offer

As one of the key members of CBI, you will be working in a supportive and friendly environment, enjoying our Quarterly Discretionary Bonus, 14 days of Annual leave, Birthday leave. We also provide an attractive Medical Scheme which covers your spouse and children. CBI is a growing company and we want you to grow with us. We have a strong learning culture and we provide Continual Educational Support for our team members.

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