Carousell is one of the world's largest and fastest growing mobile classifieds apps with a mission to inspire every person in the world to start selling and buying to make more possible for one another.
Since our launch in Aug 2012, we've expanded into 8 countries with over 250 million listings. As a team of passionate individuals working together to solve meaningful problems, there is so much more for you to discover in a career with Carousell.
Carousell is one of the world’s largest and fastest growing mobile classifieds marketplace. Our mission is to inspire every person in the world to start selling and buying to make more possible for one another. We are currently in 6 markets, Singapore, Hong Kong, Philippines, Malaysia, Taiwan and Indonesia.
The Marketplace Experience (MX) team is made up of passionate individuals working together to create a trusted marketplace and provide delightful experiences for our users. Our Market Specialists play a critical role of being the eyes and ears of the local community and in safeguarding their experience. With our analytical skills and functional expertise, we provide insights and work closely with respective stakeholders to drive improvements. We’re looking for people-centric and performance-driven individuals, to deliver on results and localisation needs of the assigned local market(s).
This role will be based in Hong Kong, reporting to the Market Specialist Manager and working closely with both Marketplace Experience and Country teams.
-Offer user-related insights on trends and recommendations to local teams, to:
-Drive accountability of Marketplace Experience team’s deliverables for the market(s) by:
-Project manage between the Marketplace Experience and local markets teams on new initiatives that are to be rolled out, including:
-Initiate Projects which can improve user experience on local level
-Own and have knowledge of all user-facing Carousell matters related to the local market, so as to be the Point of Contact among teammates and local authorities where needed.
-Other responsibilities include:
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