Appnovation (HK) - Business Analyst

Mid Level

Hong Kong

Business Analyst

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About Us

Appnovation helps brands thrive through innovative, people-inspired experiences and solutions. By embracing the powerful combination of technology and agility, we seamlessly integrate strategy, experience, design, development and analytics.

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Who we're looking for

Appnovation (HK) is looking for a Business Analyst to join the team!

What we're looking for

We create standout digital experiences by collaborating with brands to understand the individual challenges and goals for every initiative. Focusing on our clients’ customers, we effectively combine empathy, evidence and real-world insight so that solutions are derived from truth and meaning. Appnovation is an award-winning team dedicated to inspiring possibility.

Working closely with project stakeholders, you will define the business requirements and functional specifications on each project. Excellence in customer service along with a dedicated proactive attitude is an essential component of this role. Our goal is to achieve a true balance between quality, client satisfaction, efficiency, success, and profitability.

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What you will be doing

Work with Account Managers and Project Managers to determine the approach, deliverables, and estimated effort necessary for the business analysis activities.
Elicit client’s requirements through various techniques such as interviews, workshops, focus groups, document analysis, brainstorming exercises, etc.
Work within an agile environment leading backlog grooming and sprint planning, estimations and story creation for agile projects, as well as translating requirements into specifications in the form of epics and stories.
Develop professional client-facing documentation with excellence in version control.
Prepare and document Business Requirements Documents
Prepare and document Functional (Non-Technical Design) specifications in adherence to the standard methodology
Create accurate documentation on time and by Style Guide and company processes.
Test the accuracy and usability of documentation
Facilitate communications between a wide range of individuals, including creative, business, and technical, with various levels and departments within the customer’s organization such as Executives, IT,
Marketing / customer service.
Utilize various methods, as required to support the requirements such as use cases, process map diagrams, and wireframes using industry standard software applications.
Assist Project Manager to define the project scope and facilitate requirement clarifications and collaborate with the Development team to troubleshoot problems or roadblocks throughout the development cycle.
Build and maintain solid relationships with clients and stakeholders, while acting as a proxy for the client to the development teams.
Provide client training when needed for areas such as for content administration or other utility functions developed for the client.
As we are global technology-enabled services company, business travel is expected.

Who you are

The ideal candidate is expected to have a range of skills and experience in business analysis with preference for those with experience in Agile, Process Improvement, and Quality Assurance. The candidate must be well versed in industry standard techniques for information discovery and problem analysis.

5+ years of BA experience including business analysis planning/monitoring, elicitation, requirements management and communication, needs/requirements gathering and analysis, solution assessment and validation
You have a Bachelor’s Degree in Computer Science, Business Management, a related field, or an extensive work experience equivalent.
Solid client-facing background and experience partnering with multiple stakeholders is an absolute must-have.
Experience working in a Technology-Enabled Services environment.
You use these terms in everyday language: business case, SWOT analysis, business requirement documentation, software requirement specification, requirements, stakeholders, use cases, user stories, wireframes, process, and user experience.
Proven track record in business process re-engineering (BPR) and “as-is”/”to-be” process design, Value stream mapping experience preferred
Excellent working background with agile and scrum project methodologies.
Experience in organizing and presenting complex information in simple visual models.
Solid experience working with teams on user-centred design.
You believe in strong information architecture and know how to build it.
You have a technical background and/or training in web development, web design, programming
You are passionate about digital technologies. You have a knack for keeping up-to-date with the latest trends in technology, digital transformation and consumer applications
Strong skills in BPMN, Flowchart, DFD or UML 2.0 modelling is considered a strong asset, i.e. class, use-case, sequence, state, activity diagrams, etc.
Experienced in using and administrating JIRA and Confluence is a must

Thank you for your interest in a career with Appnovation Technologies! Please note that only those selected for an interview will be contacted.

Appnovation is an equal opportunity employer and committed to diversity and inclusion. We encourage applications from all qualified candidates and accommodations are available upon request throughout the recruitment process.